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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.3
6,526 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,526 reviews

November 19, 2024

Christian went out of his way to ensure that Marcia and I had the best experience while buying our new Sportage. Even while he was out of town, he made sure that we were well taken care of by his friend and More

by donclements76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Donclements76, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 19, 2024

A truly baffling experience. The previous repair done by dealership was having issues again. I came back and was told I need to take vehicle back to purchase dealership. And it t More

by Lerch66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert in service
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Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Lerch66, we are so disappointed to learn of this situation you have described. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

November 17, 2024

Nice, quick and informative where I didn't feel I needed to do or ask anything More

by JAMELL.MINCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Jamell.mincy! Thanks again for the positive feedback, and we hope that you have a great day!

November 17, 2024

I bought a Kia from these liars. One year later they kept my brand new car in the shop for almost a week fighting me on replacing a battery. Car and the battery still under warranty. More

by trandafirflorin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Trandafirflorin, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Your comments play a key role in the success of our business so we hope to speak with you soon.

November 17, 2024

Everyone was very professional and great to work with. Very informative about the vehicles and great service. More

by Dvera41431
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Dvera41431! Please let us know if there is ever anything else we can do for you! Safe travels!

November 16, 2024

Dog xxxx. Terrible communication and unclear information through out the entire process. Bad bad bad. More

by Ce_watkins
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Ce_watkins, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to us at (404) 445-2636 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

November 16, 2024

Good service from the time I arrived. My Only complaint is they were out of cream for my free coffee.😂 More

by Jebmarietta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name
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Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Jebmarietta! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 15, 2024

Very attentive to my needs, professional and my care was delivered on the time they said. Mark and Madison attended to my every need and explained the process that had to be taken. I will recommend your ser More

by DANVARGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Danvargas! We appreciate your continued business with us, and we're looking forward to your next visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 15, 2024

Everything went smoothly. Thanks very much for your help. Look forward to my next visit. More

by JOHNMBERRY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

November 15, 2024

Service was quick and staff was very friendly. I was greeted right away and received updates on my vehicle in a timely manner. More

by MAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn
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Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Mal! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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