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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.3
6,306 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,306 reviews

October 10, 2024

I usually like using Jim Ellis service center for my car maintenance. However, the past two times they have misplaced my keys and it took over 10 minutes to locate them and have me ready to leave. Both tim More

by Naomi.mejia26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Naomi.mejia26! Your comments play a key role in the success of our business so we hope to speak with you soon.

October 10, 2024

Overall positive with a few follow-up questions unanswered after asking twice! Otherwise great. Luv the car! More

by raeew50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Morrow
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

October 10, 2024

Fantastic experience again. Appreciate the employees here in service dept. Cailyn Quinn was helpful and great. More

by GA Telluride Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cailyn Quinn, Diana Bell
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Ga Telluride Owner! Please let us know if there is ever anything else we can do for you! Safe travels!

October 09, 2024

Nice people who mean well. Try to fit you in their busy schedule.. very accommodating. More

by Bamajones3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Bamajones3! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.

October 09, 2024

Great sales team, made the deal make sense financially and got the wife the car she wanted. More

by taylor.wall0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 09, 2024

Easy and fast! I was also offered a Lyft within the area, which was a nice benefit that I aaant expecting. More

by CHRISTOPHERLEESTEELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Crabb
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Christopherleesteele! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for the positive feedback, and we hope that you have a great day!

October 09, 2024

I was treated very nice with very friendly service from Cailyn. I will recommend my friends to take their car here. My car is running good. Thank you More

by mitchellquinn2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

October 09, 2024

The staff is very sweet. The work is done quickly. Although some staff pick and choose when to benefit the customer More

by Bri Hester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Lambert
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Oct 18, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Bri Hester! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.

October 09, 2024

We always have had confidence with the Jim Ellis dealerships. We bought our 2015 Optima from this dealership. We somewhat regret purchasing our Telluride from another dealership, but we still rely o More

by DAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Dab! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 08, 2024

Very clean and friendly environment. Staff knowledgeable and very professional … Enjoyed my wait and the prompt response to the work muy car needed . Thank you More

by norma6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Norma6! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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