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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,531 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,531 reviews

January 01, 2025

This is the 2nd KIA we have purchased from 1 year from Jim Ellis Kia Kennesa. Both ti.es it has been an absolute pleasure dealing with our salesman Jack S and the finance people. No better place to purch More

by steve@infoworkstech.biz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

December 31, 2024

This dealership is very very nice. Everyone that works here are very very nice and professional. More

by WLJOHNSON489
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, Wljohnson489! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for the positive feedback, and we hope that you have a great day!

December 31, 2024

The dealership was clean, spacious, and closer to home for me. The sales person that worked with me was very nice and helpful. More

by Darrianlaruemoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Darrianlaruemoore! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

December 31, 2024

Very attentive and eager to take care of my sevice. Performed exactly as they said they would. More

by kellycooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

December 30, 2024

Chris has been amazing and even called to make sure we had no questions or concerns. He delivered the vehicle to my house because I was unable to go get it because of my sickness. More

by ew56chambers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Ew56chambers! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

December 30, 2024

Have taken my car there multiple times for same issue. Gas door not opening. The actuator was changed but the wrong one was put on and the sliding door now won’t open. Took it to be fixed however they rea More

by CASEYWYATT1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Jim Ellis Kia of Kennesaw responded

Caseywyatt1212, we regret you had this experience at our location. Customer satisfaction is at the top of our priorities so we regret to hear you left our dealership feeling this way. Your comments play a key role in the success of our business so we hope to speak with you soon.

December 29, 2024

The dealership was professional and valued my time in searching for a new car. The sales representative was very helpful and knowledgeable about the vehicle. He was expeditious in getting us the car we More

by betz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Jim Ellis Kia of Kennesaw responded

Betz, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

December 29, 2024

I got a cust service rep by accident when I left feedback on the auto system. Glad I did bc not only did they take walking but the service i rcvd was efficient and complete. I the time it took to make the c More

by R.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for the positive feedback, and we hope that you have a great day!

December 29, 2024

Jack Stricklin was our sales representative. He was not pushy, was polite, and helpful in helping us find just the right vehicle. I would recommend Jack to all who are looking for the right Kia More

by dldahlstrom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Jim Ellis Kia of Kennesaw responded

Dldahlstrom, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

December 29, 2024

Kevin and Bryson are very approachable with any questions or concerns we have even after the purchase of K5 Nicholas leased. More

by NICKJOH2
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Nickjoh2! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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