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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,306 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,306 reviews

October 23, 2024

Had a great experience with Jim Ellis Kia ending in our purchase of a 2025 Kia Sportage PHEV. Lavoghn, the Brand specialist was outstanding as he patiently led us through all the EV/Hybrid options over a f More

by Sivasonr2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Sivasonr2! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 23, 2024

Brought car in because catalytic converter was bad they said the recall was not the problem but bad gas I filled up Thursday night and Friday afternoon the converter was done 24 miles I don't think so . More

by Pnd731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Pnd731, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Your comments play a key role in the success of our business so we hope to speak with you soon.

October 23, 2024

The dealership and salesmen were very welcoming and made the process quick and easy for us. More

by T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, T! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 23, 2024

Excellent experience. Clean modern space, knowledgeable and attentive staff, and efficient process. I would buy from here again and would recommend to friends. Shout out t More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Ellis Kia of Kennesaw responded

Jacob, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

October 23, 2024

They were pleasant not pushy, and everyone was friendly and respectful. Rhon was the best to work with . More

by crosswayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Crosswayne! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Thanks again for your business! Take care!

October 23, 2024

I was very pleased with the service. I received my car received the oil change, and everybody was very pleasant. More

by cwestfieldd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Oct 25, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Please let us know if there is ever anything else we can do for you! Safe travels!

October 23, 2024

My purchase of a Telluride at this dealership was outstanding. Jack Stricklin was my sales associate. The process could not have gone any better. Jack listened to my needs and found us exactly what I More

by gwpgt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Gwpgt! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 22, 2024

Service was great but it is really annoying how every time I schedule a service, I get a phone call regarding if I am interested in getting my vehicle appraised. The most recent phone entailed the repres More

by HBSMITH.0727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Ellis Kia of Kennesaw responded

Hbsmith.0727, thank you for sharing your experience. This has been noted for future reference and we will do our best to fix this.

October 22, 2024

I was greeted promptly, everyone was very polite and patient. They listened to my grievances and offered a solution. They were very helpful and I appreciate the service that was provided. More

by Lrscott1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Oct 25, 2024 -

Jim Ellis Kia of Kennesaw responded

Lrscott1982, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 22, 2024

Phil Davis was a great & knowledgable advisor. He got my oil change & 3 recalls completed in a timely manner. More

by Johanna Franks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Ellis Kia of Kennesaw responded

Johanna Franks, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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