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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.3
6,532 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,532 reviews

January 16, 2025

Kris was very helpful and easy to work with! He had a great attitude and made helpful suggestions. More

by HANNAHLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Hannahlong! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 16, 2025

McKenzie was wonderful throughout the whole process! She made the process so quick and easy! More

by KVH102488
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Kvh102488! Please let us know if there is ever anything else we can do for you! Safe travels!

January 16, 2025

Chris in service is awesome. Service done in timely manner and as promised. Very comfortable atmosphere. More

by latts0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Latts0, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 15, 2025

MacKenzie was super helpful and the rest of the team was very accommodating. They worked with us on every detail we needed. Awesome experience. More

by ALEX.POWELL
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Alex.powell! Please let us know if there is ever anything else we can do for you! Safe travels!

January 15, 2025

Very good service. Phil did a good job explaining the service that would be fine on the van. More

by Smithautos
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Smithautos! Thanks again for the positive feedback, and we hope that you have a great day!

January 15, 2025

Great experience working with Mackenzie and Rich Spaulding very professional and friendly. Love our new Kia EV 6 More

by PRANIKD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Spaulding
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Jan 17, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Pranikd! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

January 14, 2025

Sales rep was easy to work with and responded promptly to requests. We were able to reach a deal quickly. More

by Jeremy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Jeremy! Thanks for taking the time to share your rating! Thanks again for the positive feedback, and we hope that you have a great day!

January 11, 2025

Person responsible for my vehicle (Phil Joyce) never called me for 5 business days until I made two trips to the dealership. I dropped my car on a Thursday and found out my car was ready on Friday but More

by KELWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggy was great and very helpful
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Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

It sounds like your visit here at Jim Ellis Kia of Kennesaw did not live up to our expectations—which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care —and direct, honest feedback from our clients like you is imperative in helping us do that. Your comments play a key role in the success of our business so we hope to speak with you soon.

January 11, 2025

Lavoghn was awesome. My car was delivered to me so I didn’t meet anybody else to rate. Simple, easy process. More

by K.POTTS
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, K.potts! We appreciate your continued business with us, and we're looking forward to your next visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 11, 2025

Excellent service and very professional people and quick work I recommended clients to go there More

by DPINEDA0705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Dpineda0705! Thanks for taking the time to share your rating! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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