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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.3
6,304 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,305 reviews

November 02, 2024

Chris went above and beyond explained everything, the dealership was clean and friendly everything went very smoothly again a big shout out to Chris for everything he had done that was the first time I t More

by whodafigured
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Whodafigured, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 01, 2024

Lavoghn Curry is Great! !! He help me so much! I would recommend anyone to go to him for a new car!!! More

by Yong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavoghn Curry
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Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Yong! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 01, 2024

The service center representative Mallory Crabb was very professional, helpful and went above and beyond to help resolve my issues and concerns. More

by powerfulafix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Crabb
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Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

November 01, 2024

Helpful friendly service personnel. Had me in and out within the time promised. Highly recommended. More

by HarryO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
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Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Harryo, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 01, 2024

Went in for my first service for oil change and tire rotation without an appointment and wad in and out under an hour. Was even treated to numerous snacks in the clean waiting area. More

by Dannyarflin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Dannyarflin! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

October 31, 2024

Easy to setup appointment. Courteous staff. Work quality is great and car finished on time. More

by GREGMULLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

October 31, 2024

Buen servicio los que atienden son amables hacen un buen trabajo todo estuvo bien gracias More

by Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Jim Ellis Kia of Kennesaw responded

¡Gracias por escribir esta fantástica reseña y otorgarle a nuestro concesionario una calificación de estrellas tan alta! ¡Háganos saber si hay algo más que podamos hacer por usted! ¡Viajes seguros!

October 31, 2024

First oil change at dealership. Got it home and oil leaking out of car. Nuff said. Not returning here again. More

by tmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
This was months ago
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Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Tmarshall, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Your comments play a key role in the success of our business so we hope to speak with you soon.

October 31, 2024

I think the dealership did a decent job but it took a week to finish a 2.5 hour repair. That's an absurd time to be without a vehicle for a moderate repair More

by Lerch66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailynn quinn
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Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Lerch66, we regret you had this experience at our location. Customer satisfaction is at the top of our priorities so we regret to hear you left our dealership feeling this way. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

October 31, 2024

Could not diagnose a problem with 3 separate visits. Anthem Automotive did it in one More

by Blasingame
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quinn
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Nov 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Blasingame, thank you for sharing a little bit about your recent experience with us. Your comments play a key role in the success of our business so we hope to speak with you soon.

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