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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,537 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,537 reviews

February 03, 2025

This was second time for the same issue. Service was great & repaired in one day. More

by PBROCK58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 03, 2025

Made me feel very welcomed, I didn’t feel rushed, and felt good about my car. More

by ALICIALTIBBALS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Alicialtibbals! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 01, 2025

Always prompt, welcoming and fast. Complete the work in the time they say they will. More

by kszekes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Kszekes! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 31, 2025

My experience at Jim Ellis Kia was absolutely above my expectations. Zack my salesman to Micheal the General Manger they worked to get me a car that I absolutely love. Bryson in finance went over everyth More

by alyagator620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Benabdesselam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal the GM was so kind and helpful with me as well.
Feb 03, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Alyagator620! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 31, 2025

The car had damage that was “fixed” but then again peeled off again the next day. I received no response when I reached out. I wasn’t pleased with the manager and the “deal” I received. I wasn’t pleased orig More

by SHANNON.MCDONNELL
Recommend Dealer
No
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Shannon.mcdonnell, thank you for leaving feedback about your experience with our team at Jim Ellis Kia of Kennesaw. We take every review seriously and work tirelessly to provide great service and value to our customers. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

January 31, 2025

My mother and I recently visited Jim Ellis Kia in search of a vehicle, and we were warmly greeted by Christian. He was incredibly polite, professional, and took the time to answer all of our questions thoro More

by Gabby Haedo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Gabby Haedo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

January 31, 2025

Phil took great care of me. He had my oil change completed within an hour. More

by MXHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Mxholt, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

January 31, 2025

I’ve used this amazing dealership before and will continue to use the for all my new vehicles!! More

by Tearra Cannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Landeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Tearra Cannon! Thanks for taking the time to share your rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 31, 2025

Mckenzie was amazing very helpful. Very knowledgeable.. The dealership was very clean. Nice people too More

by tricia.cook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Jim Ellis Kia of Kennesaw responded

Tricia.cook, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 31, 2025

Everyone at Jim Ellis goes above and beyond to make your experience as great as it can possibly be More

by Cherie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Jim Ellis Kia of Kennesaw responded

Cherie, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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