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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,539 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,539 reviews

February 06, 2025

I really enjoy going to Jim Ellis Kia in Kennesaw, a young lady handled my car's service, she wasvery professional and came across like she was a manager based on how she handled the interaction. Also, More

by HACIENDADAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Haciendadad! Thanks again for your business! Take care!

February 06, 2025

Eddie is the absolute best! He turned around what could have been the worst dealership experience in my life. Eddie bent over backwards to try and correct what the GM did to me More

by Kenneth Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeljka (Zee) Caradine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Garman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Jim Ellis Kia of Kennesaw responded

We are disappointed to hear that you did not have a more positive experience with us at Jim Ellis Kia of Kennesaw. We would like the opportunity to address your concerns. Please reach out to us directly at (404) 445-2636 when you have a chance. Thank you, and we look forward to hearing from you.

February 06, 2025

Came to buy a car I’d seen on the internet. Wasn’t interested in financing or add ons. Easy in easy out was my plan. Deal done in a couple hours and on my way home. The way car buying should be More

by Krocjr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Spaulding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of her name at cashier when I returned for a warrant issue. She took care of buisness
Feb 11, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Krocjr! Thanks for taking the time to share your rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 05, 2025

Had a great experience buying my Sorento from Christian. The timing aligned perfectly thanks to efforts made on his end. We were looking at a Sorento X Line Prestige in Wolf Grey but weren't ready that da More

by cwaki14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Cwaki14, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

February 05, 2025

This dealership has been a pleasure. They are always ready for me at the time of my appointment, and the work is done in a timely manner. The waiting room is comfortable, and I appreciat More

by dsera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Lambert
Feb 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Dsera, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 04, 2025

Mallory Crabb is absolutely wonderful. She was professional, knowledgeable, and a pleasure to work with. The work itself was professional and I have no issues at all recommending Jim El More

by chrystle1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Crabb
Feb 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Chrystle1210, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

February 04, 2025

Phil was amazing! had a great experience. Looking forward to the next time I need to bring my vehicle in More

by muwwakkil.shomari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Muwwakkil.shomari! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 04, 2025

Mark it’s the best thing that happened after sliced bread! Everything at this Kia dealership was amazing! Thank you so much! More

by mariolveira8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Mariolveira8! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 04, 2025

Mark is always there when I need him Always knowledgeable any question. Ps a great personality More

by TOBIERUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljka (Zee) Caradine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Tobierussell! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 04, 2025

Fantastic service- I went in looking for something very specific and walked away happy, with a new car, and very satisfied. Great team of people. More

by CARLYELIZSHAW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zak Benabdesselam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Carlyelizshaw, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

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