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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,303 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,303 reviews

November 17, 2024

Nice, quick and informative where I didn't feel I needed to do or ask anything More

by JAMELL.MINCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Jamell.mincy! Thanks again for the positive feedback, and we hope that you have a great day!

November 17, 2024

I bought a Kia from these liars. One year later they kept my brand new car in the shop for almost a week fighting me on replacing a battery. Car and the battery still under warranty. More

by trandafirflorin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Trandafirflorin, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Your comments play a key role in the success of our business so we hope to speak with you soon.

November 17, 2024

Everyone was very professional and great to work with. Very informative about the vehicles and great service. More

by Dvera41431
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Dvera41431! Please let us know if there is ever anything else we can do for you! Safe travels!

November 16, 2024

Dog xxxx. Terrible communication and unclear information through out the entire process. Bad bad bad. More

by Ce_watkins
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Ce_watkins, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to us at (404) 445-2636 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

November 16, 2024

Good service from the time I arrived. My Only complaint is they were out of cream for my free coffee.😂 More

by Jebmarietta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name
Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Jebmarietta! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 15, 2024

Very attentive to my needs, professional and my care was delivered on the time they said. Mark and Madison attended to my every need and explained the process that had to be taken. I will recommend your ser More

by DANVARGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Danvargas! We appreciate your continued business with us, and we're looking forward to your next visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 15, 2024

Everything went smoothly. Thanks very much for your help. Look forward to my next visit. More

by JOHNMBERRY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

November 15, 2024

Service was quick and staff was very friendly. I was greeted right away and received updates on my vehicle in a timely manner. More

by MAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn
Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Mal! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 15, 2024

Nice People. Very good to deal with. Thank you for everyone who was involved on the transaction. More

by LUIS.ROUSSEAU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 14, 2024

I had a fantastic experience here! Zack and Mike were so nice and really helpful during the whole process. I didn’t feel pushed or rushed and the overall experience was great! More

by gracie_mathis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zakaria Benabdesselam - 5 stars!!!
Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Gracie_mathis! Thanks for taking the time to share your rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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