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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,542 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,542 reviews

February 10, 2025

Leo was great! !!! Very informative and awesome to work with the whole crew thanks for your help! More

by pamstanfield70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Landeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 10, 2025

Advisor was great! Couldn’t be happier. Great seeing a familiar face &will be returning More

by DAVIDKMCCOLLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 09, 2025

Everyone in the dealership was welcoming and quick to offer assistance. Sales representative has thorough knowledge of the fleet of cars. More

by njkirk
Recommend Dealer
Yes
Employees Worked With
Leonardo Landeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Njkirk! Thanks again for your business! Take care!

February 09, 2025

The wait was to long for the software upgrade. I found out the technician did a multi point inspection which I neither asked for or wanted. I was told it was required More

by paradke
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rhon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Jim Ellis Kia of Kennesaw responded

Paradke, we regret you had this experience at our location. Customer satisfaction is at the top of our priorities so we regret to hear you left our dealership feeling this way. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

February 08, 2025

Excellent customer service from ALL we came in contact with. Beginning with Leonardo, to Rich Spaulding, to the head of Finance… all the way to the General Mgr. Micheal Johnson…. WORLD CLASS CUSTOMER SER More

by Rdclark3752
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Spaulding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Landeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

Feb 13, 2025 -

Rdclark3752 responded

Excellent customer service from ALL we came in contact with. Beginning with Leonardo, to Rich Spaulding, to the head of Finance… all the way to the General Mgr. Micheal Johnson…. WORLD CLASS CUSTOMER SERVICE, 5 Stars across the board. We love the Telluride and have already recommended the car and the Dealership to our neighbors. Thank you Jim Ellis Kia !

February 08, 2025

Very happy with the service I was given. And I was pleased with everyone that we interacted with. More

by SHANONSMITH9898
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Jim Ellis Kia of Kennesaw responded

Shanonsmith9898, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

February 08, 2025

Had a great experience. Couldn't imagine a more personable and professional staff. My salesman, Rich was great - really got the impression that he was onboard with Kia and t More

by gregory.schumacher
Recommend Dealer
Yes
Employees Worked With
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Spaulding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 07, 2025

KIA did a good inspection and scheduled routine service on my Sedona. Will return for future service. More

by Janjoe97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Janjoe97! Thanks again for your business! Take care!

February 07, 2025

Always excellent service. Always excellent service, ready when promised and overall the staff is very friendly. More

by EV Lady
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
Feb 11, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, Ev Lady! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 07, 2025

The team at Jim Ellis Kia of Kennesaw truly exceeded my expectations! From the moment I stepped onto the lot, I was greeted with warmth and professionalism. My sales person was Mackenzie Florence, and wow, More

by Nicolas Kash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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