Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,530 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,531 reviews
September 30, 2023
Nothing but lack of service in the service dept. And liars and thieves in the finance department. 0 out of 10 would NEVER recommend again And liars and thieves in the finance department. 0 out of 10 would NEVER recommend again More
by DEAFANCHER
Verified CustomerEmployees Worked With
Diana Bell, Diana Bell
September 30, 2023
The Service was performed in a timely manner. Car was returned very clean as well. Car was returned very clean as well. More
by jfos21
Employees Worked With
September 30, 2023
Diana made everything so easy and smooth. I was surprised and thankful for the Lyft ride. I don't know if I will use the service again because both times the cars were in terrible condition, I was surprised and thankful for the Lyft ride. I don't know if I will use the service again because both times the cars were in terrible condition, dirty and smelly. Dealership service was great as always. More
by FIONABARNETT2003
Employees Worked With
Diana Bell, Diana Bell
September 30, 2023
I had a very difficult time with the first advisor but after speaking with the Manager he got me over to another advisor and made sure I was taken care of properly. after speaking with the Manager he got me over to another advisor and made sure I was taken care of properly. More
by AML1203
September 30, 2023
Nick was a fantastic salesman and was so personable. He was so helpful and kind. Mike the financial manager also made our transaction smooth and both were very patient!!! This was my second KIa bought He was so helpful and kind. Mike the financial manager also made our transaction smooth and both were very patient!!! This was my second KIa bought at this location, had my first one 14 years. So in hopes this one will be as great as it was!!! Thanks to your team for all their help and wisdom about the vehicle!!! More
by debby6655
September 30, 2023
Excellent service! They booked my appointment very quickly and I did not have to wait too much They booked my appointment very quickly and I did not have to wait too much More
by Andre
Employees Worked With
Other Employees :
Diana Bell, Norris Burns
September 30, 2023
Staff are very nice to customer irrespective of who rep managing your car . Very detailed in providing educating customer on options managing your car . Very detailed in providing educating customer on options More
by babatundekamson
September 30, 2023
Very easy to walk in and talk, I wasn't felt pushed towards any vehicle and it made helping pick one much more naturally. Kevin was awesome! He did outstanding. Would recommend him again to the next pe towards any vehicle and it made helping pick one much more naturally. Kevin was awesome! He did outstanding. Would recommend him again to the next person. More
by Jordan Hair 98
September 30, 2023
The car buying experience, and Alfredo was just wonderful to work with,this is the way buying a car should be. to work with,this is the way buying a car should be. More
by hhch5310
September 30, 2023
It sad that big dealership take advantage of customers. Just trying to make a living. They sold me a car they knew needed a engine. Just terrible. I had the car 3 days and to the shop it went. I’m grate Just trying to make a living. They sold me a car they knew needed a engine. Just terrible. I had the car 3 days and to the shop it went. I’m grateful I brought the warranty. But I’m without a car in the meantime. More
by sharnaecoakley
