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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,526 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,526 reviews
October 05, 2023
Another great experience and service by the Kia Kennesaw team. I would recommend this Kia to anyone. Thank you. team. I would recommend this Kia to anyone. Thank you. More
by MORENEWSTEPS
Verified Customer
October 05, 2023
Great service, awesome service advisor. I never had a problem with this Kia dealership location. I never had a problem with this Kia dealership location. More
by SPEUSA
October 02, 2023
Service department is rude, you don't answer your phones. It was more important to eat lunch than greet a customer. Lil old lady in service needs to stop yelling like she's at a circus. Also, my car smelled It was more important to eat lunch than greet a customer. Lil old lady in service needs to stop yelling like she's at a circus. Also, my car smelled like a mechanic for days and was all greasy inside I'll drive an extra 15+ miles for service now on More
by Mwfolk
Employees Worked With
Diana Bell
October 02, 2023
Very professional and courteous personnel. Service department got my vehicle up and runnning quickly. Exceeded my expectations. Service department got my vehicle up and runnning quickly. Exceeded my expectations. More
by John
Employees Worked With
October 01, 2023
Easy. Simple, Fast. Even took the car home before the check came. Good honest folks. Simple, Fast. Even took the car home before the check came. Good honest folks. More
by dtaylor_75
September 30, 2023
Nick was a fantastic salesman and was so personable. He was so helpful and kind. Mike the financial manager also made our transaction smooth and both were very patient!!! This was my second KIa bought He was so helpful and kind. Mike the financial manager also made our transaction smooth and both were very patient!!! This was my second KIa bought at this location, had my first one 14 years. So in hopes this one will be as great as it was!!! Thanks to your team for all their help and wisdom about the vehicle!!! More
by debby6655
September 30, 2023
I had a very difficult time with the first advisor but after speaking with the Manager he got me over to another advisor and made sure I was taken care of properly. after speaking with the Manager he got me over to another advisor and made sure I was taken care of properly. More
by AML1203
September 30, 2023
The Service was performed in a timely manner. Car was returned very clean as well. Car was returned very clean as well. More
by jfos21
Employees Worked With
September 30, 2023
Diana made everything so easy and smooth. I was surprised and thankful for the Lyft ride. I don't know if I will use the service again because both times the cars were in terrible condition, I was surprised and thankful for the Lyft ride. I don't know if I will use the service again because both times the cars were in terrible condition, dirty and smelly. Dealership service was great as always. More
by FIONABARNETT2003
Employees Worked With
Diana Bell, Diana Bell
September 30, 2023
Nothing but lack of service in the service dept. And liars and thieves in the finance department. 0 out of 10 would NEVER recommend again And liars and thieves in the finance department. 0 out of 10 would NEVER recommend again More
by DEAFANCHER
Employees Worked With
Diana Bell, Diana Bell
