Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.3
6,522 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Contact Dealership
View Awards

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,522 reviews

October 20, 2023

Super communicative and trustworthy! ! I didn’t feel pressured by the service team at all!! More

by Savygragg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

October 20, 2023

They were extremely helpful and informative. Services were timely and the representative was extremely friendly More

by ELIZ_KORB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

October 19, 2023

Have tried to contact salesman several times with no response. Not a plus for the dealt More

by LEONAGY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Cottle
Report | Print
Oct 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for the lack of communication you experienced. We've passed your feedback along to our team, but please don't hesitate reaching out if you have any further questions or concerns. Best regards.

October 19, 2023

Very friendly, knowledgeable and efficient! Kevin did what he said he would do. Kevin scheduled an appointment for us to drive from Columbus, Ga. It was worth the drive! More

by dmmcsmithga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that Kevin was such a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care and happy driving!

October 19, 2023

Beautiful dealership with an excellent inventory of cars. The staff I worked with were professional, knowledgeable and very pleasant & helpful. More

by TRACEMAN305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope you love your new Kia. Take care and happy driving!

October 18, 2023

Excellent service at Jim Ellis Kia. Appreciate the inspection video and the continuing feedback through the process. More

by MILLARD.GRIFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

October 18, 2023

They lied to me about my car repairs. Said it would cost 4500 to repair. Told me whoever fixed my car did not do it correctly. Had me scared to drive my car. More

by DALPHINE_WATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diana Bell
Report | Print
Oct 18, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. Upon further inspection of your vehicle, our service team found that the sub frame was damaged and the right side’s suspension does need to be replaced. Our team took and provided photographs of your vehicle upon your visit and informed you of what they found. Please don’t hesitate reaching out if you have any further questions or concerns. Best regards.

October 17, 2023

The people here are very helpful. There was something they wanted to do, but we weren’t ready for it. They graciously declined. More

by memo3678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

October 14, 2023

They have staff shortage. Do not work fast regardless. Don’t respect the costumer. And very expensive services More

by F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Musgrove
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. Please don't hesitate reaching out if you have any further questions or concerns. Best regards.

October 14, 2023

Very nice courteous, polite and they were very helpful that morning. The service department went above and beyond just to help me and my daughter-in-law and I thank them very very much More

by forteRLJ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Report | Print
Oct 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

1
...
157
158
159
...
653