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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,531 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,531 reviews
April 05, 2024
I recommend this dealership. My service writer is Diana Bell and has been since I purchased my car in 2017. She is knowledgeable about her job and always is willing to go the ext My service writer is Diana Bell and has been since I purchased my car in 2017. She is knowledgeable about her job and always is willing to go the extra mile to satisfy. More
by BCROCK1944
Employees Worked With
Diana Bell
Verified CustomerApril 05, 2024
Diana Bell is simply amazing. I watch her when I am waiting for my car to be serviced, she makes worker Bees look.lazy if you could clone her your service department would be #1. I watch her when I am waiting for my car to be serviced, she makes worker Bees look.lazy if you could clone her your service department would be #1. More
by ALLIECATBIRD1
Employees Worked With
Diana Bell
April 05, 2024
Overall great service, great customer service, timeliness, great experience. Representative handling my experience did an outstanding job timeliness, great experience. Representative handling my experience did an outstanding job More
by LAVALAIS.EMILY78
Employees Worked With
Other Employees :
Diana Bell, Norris Burns
April 04, 2024
Even though we live in Douglasville, I always bring our Kia to Jim Ellis. We love the excellent service and will continue to go for our future vehicle needs. Kia to Jim Ellis. We love the excellent service and will continue to go for our future vehicle needs. More
by scott_mcdonald
Employees Worked With
Norris
April 04, 2024
I drove in, I was met promptly. We went over my service request and I was asked if I would be waiting. I said I would be waiting and proceeded to crochet in the waiting area for abo We went over my service request and I was asked if I would be waiting. I said I would be waiting and proceeded to crochet in the waiting area for about 2 hours and then Phil car and let me know the car was all set after I had viewed a video of the service summary. An overall pleasant experience More
by LALUNASTARDUST
Employees Worked With
Phil
April 04, 2024
All of the employees that I encountered were professional, polite, amazing communication and extremely welcoming professional, polite, amazing communication and extremely welcoming More
by JHILL1136
April 04, 2024
I like the service team they are very helpful and on time keep updating their clients keep updating their clients More
by Mohamad ELdali
Employees Worked With
