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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,530 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,530 reviews
April 10, 2024
Diana Bell Has been the most amazing service provider for my family and I for a decade . Anytime there is service that is needed , she has made sure all aspects of the job are taken care of . I will continue my family and I for a decade . Anytime there is service that is needed , she has made sure all aspects of the job are taken care of . I will continue to recommend Diana Bell to my friends and family , as she is the reason I will keep returning to Jim Ellis Kia of Kennesaw for years to come !! More
by cbrendon93
Employees Worked With
Diana Bell
April 10, 2024
Diana was amazing as always be working with her for years and many mire to come. She always provides the best service and keeps me informed of any and everything my car may need. Her Customer Service skills and many mire to come. She always provides the best service and keeps me informed of any and everything my car may need. Her Customer Service skills are amazing I tell everyone I know who owns a Kia to go see her because she is hands down the best. More
by jimmycook884
Employees Worked With
Diana Bell
April 10, 2024
Taylor and Katherine made our purchase frictionless. As return customers they took care of us and beat every other offer we had. As return customers they took care of us and beat every other offer we had. More
by ARamirez2008
Verified CustomerApril 09, 2024
The best ever would always go back to them because they are the freaking best are the freaking best More
by philiptran918
April 08, 2024
I have been working with Diana Bell as my service advisor for years now. I love her manners and patience… she exceeds my expectations as an advisor. for years now. I love her manners and patience… she exceeds my expectations as an advisor. More
by COCOPOPS2
Employees Worked With
Diana Bell
April 07, 2024
Everyone, especially Christian, was very welcoming and extremely helpful. Willing to answer all of our questions and spend as much time with us as needed. Quick to respond as well! Would definitely buy he extremely helpful. Willing to answer all of our questions and spend as much time with us as needed. Quick to respond as well! Would definitely buy here again! More
by Megane_mason
April 06, 2024
I wish from now on i have the same trethment and keep the same service to the end thank you nice work keep it that way same service to the end thank you nice work keep it that way More
by ulisesaparicio578
Employees Worked With
April 06, 2024
Was heading towards my scheduled appointment when I had a tire blow on the freeway a few miles from the dealership able to secure me a new tire and perform my schedule maintenance with pick up the next day tire blow on the freeway a few miles from the dealership able to secure me a new tire and perform my schedule maintenance with pick up the next day More
by kerrybensing
Employees Worked With
April 06, 2024
Everybody was kind and friendly, and helpful. Will come back again. Thank you for helping Will come back again. Thank you for helping More
by Parksjadeyn
Employees Worked With
April 05, 2024
I recommend this dealership. My service writer is Diana Bell and has been since I purchased my car in 2017. She is knowledgeable about her job and always is willing to go the ext My service writer is Diana Bell and has been since I purchased my car in 2017. She is knowledgeable about her job and always is willing to go the extra mile to satisfy. More
by BCROCK1944
Employees Worked With
Diana Bell
