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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,536 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,536 reviews

April 25, 2024

Mallory was super sweet and took great care of us he took car of my car and my husbands car made sure everything was perfect when the mechanic messed up she was right their to fix it she was amazing 100/10 More

by DrewFisher99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory
Apr 29, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 25, 2024

I came in looking for a car and Lavoghn was very helpful! He answered all my questions and concerns. More

by Malmitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

April 25, 2024

Mark was great and was persistent to find a solve to the issue. His responses were timely and we were ultimately able to get me back on the road in no time. More

by paultrimmier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your comments keep us motivated and working hard for all our guests, feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2024

Pleasurable experience from start to finish . I will definitely go back to this dealership again. More

by Roberta
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

April 24, 2024

It is such a great experience while searching for a new Kia at this dealership. The service is top notch. More

by Lance
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi Lance, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 24, 2024

Very helpful and professional! I enjoyed my experience I would come back again for sure More

by jarastrucking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! We're looking forward to your next visit with us!

April 24, 2024

Lavoghn helped me and my family out and didn’t pressure me, I will definitely recommend him to family and friends! More

by turnt1304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Kia of Kennesaw. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

April 24, 2024

I had a great experience, thr service writer was polite and attentive. My issue was address and completed in a timely manner. Chris was great More

by Michael.jolly50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Kia of Kennesaw. Please let us know if there is ever anything else we can do for you! Safe travels!

April 24, 2024

I picked up my car and when I was in Atlanta I got the malfunction light, dropped the car on Monday and still waiting to hear the status of my car. I called and my advisor is not in today so no one was ab More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristian not sure what is his name
Apr 27, 2024 -

Jim Ellis Kia of Kennesaw responded

Claudia, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

April 24, 2024

Lavoghn was amazing took his time to help me and my family this is the customer service that’s makes me choose Kia ! More

by Sandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi Sandy, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Kia of Kennesaw. We hope you have a great day!

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