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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,536 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,537 reviews

April 30, 2024

They have clean facilities. They have friendly service folks and helpful check-out staff. Easy to make appointments and get things done More

by JANELLELAMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure if my service rep was Norris or someone else , Norris Burns
May 03, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 30, 2024

Customer service was excellent. Service was done in timely matter and vehicle returned clean. 5 🌟 More

by SANDRAD1520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your comments keep us motivated and working hard for all our guests. Thanks again for your business! Take care!

April 30, 2024

Mark has taken care of my Telluride since I purchased it in 2020. He's always taken the time to explain things and make sure work is done right. More

by JOHNJCAPUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 28, 2024

Chris is a joy to be around! Makes me feel welcomed and at ease when making a big decision like buying the right car to meet my needs. More

by ovantaegrant
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 27, 2024

Very good , was very reseptive. ....a. a. A. A. A. A. A. A. A. A. A More

by STEVE.STEFFAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Apr 29, 2024 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for sharing your experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

April 27, 2024

I had a fantastic car buying experience! Nick was excellent to work with, and I'll definitely be coming back for more in the future. More

by Waseem Akbar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Garman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jim Ellis Kia of Kennesaw responded

Hello Waseem, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 27, 2024

They took me in quickly and I think that my getting there early helped. I read my newspaper and nobody bothered me until the car was ready. Thankyou and please notify me when the second recall part is in. I More

by LSUINGA
Recommend Dealer
Yes
Employees Worked With
Jahvon Sims
Apr 29, 2024 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for sharing your experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

April 27, 2024

Very convenient to schedule appointments online. They took my car at my appointment time and told me what was needed next. My representative was super polite and professional. More

by TRACEY.THRASHER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for sharing your experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

April 26, 2024

I personally wouldn't recommend any Kia because it's not my preference. My son chose your dealership because a friend works there. Firstly, I'll do anything for my children, so that's why I helped my son. S More

by Mrs. Zenobia Effiong
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Mrs. Zenobia Effiong! We appreciate your continued business with us, and we're looking forward to your next visit! We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

April 26, 2024

Highly recommend Jim Ellis Kia! We had such a smooth, easy experience with Larry and staff. From the 24 hour test drive, the purchase process and learning about all the features on More

by slarochelle17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience. Please let us know if there is ever anything else we can do for you! Safe travels!

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