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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.3
6,543 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,543 reviews

May 25, 2024

They xxxxed me by loosing a part under my hood. They were supposed to contact me to replace the part and didn't More

by Geoarmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Geoarmb, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

May 25, 2024

Sales staff was very friendly and helpful. Eddie Thornton went above and beyond to find the car we wanted. He gets five stars! More

by JOELBARG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Thornton
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May 27, 2024 -

Jim Ellis Kia of Kennesaw responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

May 25, 2024

They are professional and take care of the customers. I’d recommend them to others. More

by CMC1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
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May 26, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you so much for the positive review! Please let us know if there is ever anything else we can do for you! Safe travels!

May 24, 2024

Jack Stricklin was friendly, knowledgeable-a pleasure to work with in the purchase of the car from Kia of Kennesaw. Jack is an excellent communicator. He was willing to take some time to “train” us techno More

by Yammieb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your comments keep us motivated and working hard for all our guests. Thanks again for your business! Take care!

May 24, 2024

This was my 3rd visited in regard to the recall on my vehicle. I was glad on the 3rd visit that the part was available. More

by LAVALAIS.EMILY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Norris Burns
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May 26, 2024 -

Jim Ellis Kia of Kennesaw responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 23, 2024

Great experience with every person we in the dealership. Very nice and welcoming atmosphere. They made us feel at ease. More

by Martha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi Martha, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

May 23, 2024

Great service very attentive and great communication. Would definitely recommend to family or friends. Good job! More

by MARIAHDUNCAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 23, 2024

Javon = very personable, very nice, and very helpful. A very good to excellent experience overall. More

by Jeff@jgclawoffices.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon
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May 23, 2024

Our experience was seamless and exceptional. From the time we walked in to the time we drove our new car home, everyone was beyond welcoming and accommodating. Rhon is the man! More

by Steehanaba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhon
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May 24, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

May 23, 2024

My wife and I stopped going to this dealership years ago because of the service. I complemented the service representative there saying how good he was and I am very pleased at the change they have made. More

by spunk213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon Marques Sims
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May 24, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

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