Jim Ellis Ford Sandy Springs

Louis went above and beyond to help us! Even though it wasn’t his department that we needed assistance from, he made sure to get us what we needed help with. We’re completely satisfied wi Even though it wasn’t his department that we needed assistance from, he made sure to get us what we needed help with. We’re completely satisfied with our outcome at Jim Ellis because of Louis! Thanks again! More

Great experience. Denis and Andre were both excellent to deal with. Deal went exactly as presented. No surprises Denis and Andre were both excellent to deal with. Deal went exactly as presented. No surprises More

It isn't often you bring a vehicle in for service and leave so impressed with your service rep that you seek out the opportunity to leave a review but here I am! David was fantastic. He knew my vehicle b leave so impressed with your service rep that you seek out the opportunity to leave a review but here I am! David was fantastic. He knew my vehicle better than I did and made sure I had a quality experience. I had several things I was looking to accomplish that day and they were all done faster than I expected. It was seamless and I truly hope I get the opportunity to work with him again. More

This was an Excellent buying process from trade to finance was super easy, in and out with 2 hours. Can't ask for anything else in a car buying experience. No games finance was super easy, in and out with 2 hours. Can't ask for anything else in a car buying experience. No games More

Louis was very friendly and knowledgeable. He was able to walk us through what we need to consider when switching to an EV vehicle. Louis also walked us through the financing process and tradi He was able to walk us through what we need to consider when switching to an EV vehicle. Louis also walked us through the financing process and trading in our vehicle. More

Our experience buying a new Explorer ST from Jim Ellis Ford was absolutely phenomenal- the customer service from our salesman Armand and finance Andre were beyond expectations. From the initial contact Ford was absolutely phenomenal- the customer service from our salesman Armand and finance Andre were beyond expectations. From the initial contact with the dealership on the vehicle our questions were answered including additional pictures by Armand. The vehicle we wanted was the only green one in 100 miles from our home, and we drove from South Carolina to Georgia. They listened to our questions and made the entire process efficient, they were able to get us everything we wanted in our purchase. This dealership is different, and it's culture and customer service are next level. More

Armand provided excellent information and customer service and Andre fought hard to get me the car. definitely recommend Jim Ellis Ford service and Andre fought hard to get me the car. definitely recommend Jim Ellis Ford More

Louis my salesman at Jim Ellis Ford was absolutely amazing! Andre the finance guy and Shaun the sales manger were fantastic and made the whole process smooth and easy! I highly recommend them if your amazing! Andre the finance guy and Shaun the sales manger were fantastic and made the whole process smooth and easy! I highly recommend them if your looking for a new or used vehicle!!! More

more of a pleasant experience than i expected. sales person armand very patient and tolerent and was willing to accomodate my indecision. sales person armand very patient and tolerent and was willing to accomodate my indecision. More

Was very happy with Louis and all the help I received. Would definitely go back. Would definitely go back. More