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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
516 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 516 reviews

September 10, 2024

Communication was great along with attention to detail. Luis definitely goes the extra mile. Treat him right he will treat you right. Definitely worth the trip from Florida. The whole staff was on point, More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Mantro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Burger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irving Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi Jay, thank you for taking the time to leave us your response to our staff's outstanding customer service! Thanks again for your business! Take care!

September 08, 2024

No high pressure sales and will do their best to help you find what your looking for. Fair pricing and exemplary staff. A real class dealership. More

by Jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Mantro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi Jim, your comments keep us motivated and working hard for all our guests! Safe travels!

September 05, 2024

Louis was a pleasure to work with. Thank you so much for helping me get my new truck. More

by Mason Lindsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi Mason, thanks for your praise and kind comments about our team. Please let us know if there is ever anything else we can do for you! Safe travels!

September 04, 2024

Louis was very helpful to get us in the right car. Emailed and texted pictures to make sure we were informed More

by rtarentino
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

August 31, 2024

Worked with Jay Wiggins, process was quick, and easy. Jay was super friendly and easy to talk to. Had to go back up there today and everyone was friendly. Thanks for the new ride. More

by cplepage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 31, 2024

Louis is amazing! No hard sell. Great communication. Very helpful. Lets you make your own decision. Highly recommend him! More

by Jenniferrao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 29, 2024

Jay Williams was great to work with. He was responsive and listened to our needs and helped us find the right car for the right price. More

by jtlaframboise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 29, 2024

Very professional and transparent. Great experience and terrific customer service from Denis Esapa. Thank you. More

by mplocker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Esapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

August 26, 2024

Louis was a great salesman. Understood what I was looking for and took me right to it. More

by gedealer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 26, 2024

Jeremy Ellis Was very professional answered all my questions and made a deal happen I was happy with. Arranged to have me picked up from my flight and made the buying experience as easy as possible. W More

by jhunt47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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