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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
515 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 515 reviews

October 01, 2024

5 Star/white glove treatment from my first interaction with Louis Thompson. He listened to what I was looking for in my next vehicle and I am extremely happy and satisfied with my vehicle. He was knowledg More

by Charmaine
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi Charmaine, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Ford Sandy Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2024

We recently had the pleasure of working with Louis at Jim Ellis Ford! The instantaneous warm smile and genuine and enthusiastic personality immediately made us feel at ease. We never felt rushed or pressured More

by caraokee82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 01, 2024

Mr. Thomas was very professional, and he took all the stress off the paperwork by being very honest. Being a Ford Family, We buy more than 2 Ford every year, he made the transition very easy. I give More

by Sebastian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Burger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Wiggins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello Sebastian, we apologize for your frustions and would appreciate the opportunity to make it right. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please contact the VP of Domestic Brands at (770) 234-8149 if you would like to discuss further.

September 30, 2024

I recently had the pleasure of working with Louis (LT3) at Jim Ellis Ford, and I can’t express enough how grateful we are for their exceptional service. From the moment we walked in, Louis greeted us with More

by KJAY012
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen
Oct 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Ford Sandy Springs. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2024

Great experience. Easy to work with would do business with them again and recommend them to anyone.Thank you More

by kurtg1083
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2024

Kevin was amazing. Made me feel like I'm in the right place. Customer Service and Professionalism was on point. Very satisfied with my purchase. Thank you! More

by Denita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keven Vining
Oct 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi Denita, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2024

I am a person who does not like pressure. I do my research and I like a salesperson to answer my questions and help me decide without pressuring me. Louis was there to answer all my questions More

by DeniaAmat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Jim Ellis Ford Sandy Springs, we value our customers and we look forward to seeing you on your next visit. Take care!

September 29, 2024

I had such a great experience driving from Knoxville to Atlanta everything was already in order so I was in and out real quick which was appreciated. The professionalism was top tier and I can highly recom More

by brandoneadsfl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irving Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you continue to choose Jim Ellis Ford Sandy Springs for all your vehicle needs! Take care!

September 28, 2024

Dealership has products in stock and sales associate Jim Wiggins was very helpful and knowledgeable. More

by cobbfiregirl1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Jim Ellis Ford Sandy Springs for all your vehicle needs! Take care!

September 27, 2024

Great customer experience. Everyone was friendly & personable. There was no pushing of unwanted services or products. More

by avlz41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Esapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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