Jim Ellis Ford Sandy Springs

THE PRICE WAS GREAT. THE INTERIOR WAS NOT AS EXPECTED. THE CONSOLE WAS WORN OUT. SOME PAINT WAS PEELING OFF ON THE OUTSIDE.. THE INTERIOR WAS NOT AS EXPECTED. THE CONSOLE WAS WORN OUT. SOME PAINT WAS PEELING OFF ON THE OUTSIDE.. More

I couldn’t thank Louis enough for putting up with me! It was definitely a process but he never let me down and continued to make sure I was good to go and taken care of. The dealership definitely needs m It was definitely a process but he never let me down and continued to make sure I was good to go and taken care of. The dealership definitely needs more options but it was well worked. I was contacted multiple times and offered help in all divisions. But if you come Louis has got you! More

The buying process overall was fantastic. Communication was great. Armand was very nice and personable. However, At times it felt like there was a delay in communication with Armand. I would Communication was great. Armand was very nice and personable. However, At times it felt like there was a delay in communication with Armand. I would call or text and it would take hours for him to respond. After the purchase not so much. I kept reviewing my FordPass app to confirm if the 42,000 points from the purchase of the vehicle had posted. I found out nearly a month later that no one ever entered the information into the system. I attempted to reach out to Armand regarding the situation and he never responded. I unfortunately had to call twice in one day before a sales manager finally entered the information while I was on the phone. More

Denis was great to work with! Very easy to make a purchase on a used vehicle! Very easy to make a purchase on a used vehicle! More

Thom made this car purchase an extremely pleasant experience. I drove over 60 miles to this dealership because of his professionalism and top notch customer service. I will highly recommend him to fr experience. I drove over 60 miles to this dealership because of his professionalism and top notch customer service. I will highly recommend him to friends and family. More

Thom did a wonderful job keeping me informed the entire way. The delivery was thorough and he and the team was very efficient!!! It was a fantastic experience! way. The delivery was thorough and he and the team was very efficient!!! It was a fantastic experience! More

Had a great experience with Louis, Swamy and the rest of the team. They did everything to make my experience smooth and hassle-free. Highly recommend Jim Ellis Sandy Springs. the team. They did everything to make my experience smooth and hassle-free. Highly recommend Jim Ellis Sandy Springs. More

Had an excellent experience with Louis Thompson. He guided us through the entire leasing process. He guided us through the entire leasing process. More

Loius was awesome. I am a difficult buyer. He was very charismatic. He addressed all f my concerns. This was a great buying experience. He deserves a bonus. I am a difficult buyer. He was very charismatic. He addressed all f my concerns. This was a great buying experience. He deserves a bonus. More

I am delighted and excited to get my new Mustang at Jim Ellis Ford; I am very thankful for their assistance in buying my new vehicle. Well done! Ellis Ford; I am very thankful for their assistance in buying my new vehicle. Well done! More