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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
592 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 592 reviews

August 25, 2023

Brad was wonderful to work with. He communicated throughout the process and was extremely helpful! Would definitely work with him again. More

by lindseyjolluck
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Hembree
Aug 30, 2023 -

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Lindseyjolluck! Thank you so much for choosing Jim Ellis Ford Sandy Springs as your first choice for service!

August 25, 2023

Had a great experience with JE Ford. Got a great deal, sales folks were great and Business Mgr got paperwork done really fast. More

by GPatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Key Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Gpatt! Thanks again for your business! Take care!

August 24, 2023

Kelvin was great to work with. He was very helpful and responsive. I felt he listened, not too pushy, and was insightful! More

by forrestkj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Crawford, Muhammad Tahir
Aug 30, 2023 -

Jim Ellis Ford Sandy Springs responded

Forrestkj, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

August 23, 2023

I shopped for a company vehicle for several weeks. Thom and Jim Ellis were easy to work with, upfront on their pricing and transparent through the process. Highly recommended and above and beyond ot More

by zeffroc
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Morazan
Aug 29, 2023 -

Jim Ellis Ford Sandy Springs responded

Zeffroc, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

August 22, 2023

This is the first time in too long a while that a dealer had all the required parts at the right time, and stellar customer service to back it up. More

by david.mlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Riley
Aug 28, 2023 -

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, David.mlewis! Thank you so much for choosing Jim Ellis Ford Sandy Springs as your first choice for service!

August 22, 2023

They were straight and to the point. Ordered a car through them and came to pick it up shortly after it was ready. More

by nv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Esapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kameelah Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Mantro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Jim Ellis Ford Sandy Springs responded

Nv, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 22, 2023

Great salesperson nice and fast I recommend he make the process smooth and he's genuinely himself More

by sasson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Crawford, Jose Morazan
Aug 28, 2023 -

Jim Ellis Ford Sandy Springs responded

Sasson, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

August 20, 2023

Robert walked me through all the things that were needed to purchase my new Ford Maverick Truck that had been on order for almost a year. Robert explained a lot of the features of the Maverick, which is a l More

by SROUSH2
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mick Dupuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Moore, Vachagan Robert Yengibaryan, Jose Morazan
Aug 28, 2023 -

Jim Ellis Ford Sandy Springs responded

Sroush2, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

August 18, 2023

I will never use this Dealership again! A $325 tire at a number of other places cost me $550 at Jim Ellis. I was astounded at bill and the service rep was unable to explain why such a high More

by calebclarke
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Kim Riley
Aug 28, 2023 -

Jim Ellis Ford Sandy Springs responded

Calebclarke, thank you for your feedback. We do try to keep prices competitive in the market so we regret to hear you felt they are too high. Thank you for leaving feedback. Please reach out to us at (770) 677-0700 so we may identify ways to improve your experience.

Aug 28, 2023 -

calebclarke responded

Thank you for your quick response. I better understand tire quality and you met me halfway. I would recommend your service department to my friends. Thanks

August 16, 2023

I walked on to the lot and met a nice Man named Kelvin he really helped me find the right car for my family. I did not purchase the day he met me but I came back that weekend and brought my aunt who did and More

by Marc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Crawford
Aug 18, 2023 -

Jim Ellis Ford Sandy Springs responded

Marc, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

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