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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
743 Reviews
Jim Ellis Ford Sandy Springs, acquired in 2021 by the Jim Ellis Automotive Group – an automotive group consisting of 21 dealerships, 17 brands a collision center and a stand-alone service center. offers new and pre-owned Ford vehicles, along with maintenance services and genuine Ford parts. As the group's inaugural dealership in Sandy Springs, the dealership has quickly acquired accolades with the 2025 Reputation.com 800 Club Award, and the 2025 Cars.com Consumer Satisfaction Award. Visit Jim Ellis Ford Sandy Springs at 7555 Roswell Road, Atlanta, GA 30350, or online at JimEllisFordSandySprings.com.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 743 reviews

April 03, 2024

Louis was incredibly kind, knowledgable, and helpful throughout the entire process! Very grateful to have worked with him. The rest of the staff was very polite and accommodating as well. Thanks again t More

by Casey.edwards590
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Ford Sandy Springs! Thanks again for your business! Take care!

March 30, 2024

Louis and Denis at Jim Ellis have really helped me with my purchase. I went in looking at a used vehicle and they were able to give me a breakdown of the vehicle cost and other maintenance they made. Vehic More

by CarforMom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Esapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Mantro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

March 29, 2024

Denis Esapa did a great job. Purchase was very smooth and easy! Jim Ellis Ford Sandy Springs is a very friendly dealership! More

by Hammboy0514
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Esapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 28, 2024

Super helpful and efficient in the buying process, would recommend and use again! Helped walk through the whole process and got it done quick More

by Carterjohna3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Yarborough
Mar 30, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 25, 2024

I came to custom order a truck and Denis Esapa was super helpful and walked me through the entire process. More

by swinter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Denis Esapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 24, 2024

Once I figured out that I was ready to go into the market to purchase a vehicle and figuring out my specific needs. I visited 5 dealerships before I came to Jim Ellis Ford in Sandy springs. As soon as I ente More

by NykevaB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Jim Ellis Ford Sandy Springs, we value our customers and we look forward to seeing you on your next visit. Take care!

March 23, 2024

The car salesman was very friendly. He had great people skills. Was not too pushy. More

by Kyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi Kyle, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 21, 2024

Our experience at Jim Ellis Ford was excellent. Was one of the easiest car purchases we’ve ever had. The sales team was great to deal with. Especially our salesman Jeremy Ellis. More

by Mark_palmisano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, your comments keep us motivated and working hard for all our guests! It is great to hear that we were able to go above and beyond your expectations and help you out! We look forward to seeing you again!

March 17, 2024

Luis listen to what we wanted and worked to ensure we got what we asked for….very upfront and honest! More

by beyker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hank Bassett
Mar 18, 2024 -

Jim Ellis Ford Sandy Springs responded

Thank you, beyker, for taking the time to acknowledge the customer service you received from Luis. He and the entire Jim Ellis Ford is appreciative of you and your business.

Mar 19, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 16, 2024

Louis went above and beyond to help us! Even though it wasn’t his department that we needed assistance from, he made sure to get us what we needed help with. We’re completely satisfied wi More

by April
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi April, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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