Jim Ellis Ford Sandy Springs

Robert was very helpful and pleasant to work with throughout the process of ordering and picking up our new hybrid maverick truck. throughout the process of ordering and picking up our new hybrid maverick truck. More

Very diligent and accommodating of the client they are working with/for. Alex was very professional and courteous. working with/for. Alex was very professional and courteous. More

Jim Ellis Ford in Sandy Springs (Georgia) provided top-notch service in the buying process. Everyone was very professional and courteous. I found the exact vehicle I was looking for at a great price. top-notch service in the buying process. Everyone was very professional and courteous. I found the exact vehicle I was looking for at a great price. In fact, the online price was lowered during the purchasing process, and the reduced price was lowered on the spot! I feel that I got a great deal on a great vehicle and with great service. There was a minor xxxx-up in getting the rebate documentation for the Clean Vehicle tax rebate program, but the VP of the Ford Division at Jim Ellis got involved to ensure that everything was taken care of properly. I really appreciate Jim Ellis Ford in Sandy Springs going the extra mile to ensure 100% customer satisfaction in all areas, from sales to finance and follow-up. Thanks! More

Expect all smiles and friendliness during the transaction. Once the deal is closed, if any issues arise, expect no effort from Kevin Jeffries in resolving the problem. He avoids your calls, prom transaction. Once the deal is closed, if any issues arise, expect no effort from Kevin Jeffries in resolving the problem. He avoids your calls, promises to call you back but never does, is condescending and unprofessional. Will discourage anyone from ever doing business with this dealership. More

Service / Customer service is very important to me, and Jim Ellis Ford Sandy Springs checked all of the boxes. One of the best buying experiences I've ever had. Jim Ellis Ford Sandy Springs checked all of the boxes. One of the best buying experiences I've ever had. More

I liked the professional, non invasive salesman at Jim Ellis Ford. He made purchasing a car a pleasure. Ellis Ford. He made purchasing a car a pleasure. More

Excellent service from Jim Ellis from setting up a test drive of a Mach E to understanding the ordering process. I was kept informed throughout the process and the actual trade-in and purchase went smooth drive of a Mach E to understanding the ordering process. I was kept informed throughout the process and the actual trade-in and purchase went smoothly. They did their best to get me in and out with financing as quickly as possible. Also Jim Ellis was one of the few dealerships that were not marking up the Mach-E. I have used other Jim Ellis dealerships through the years and will also be my go to first dealership chain. More

I received great service and response from everyone at the dealership. Outstanding customer service and understanding of your products! the dealership. Outstanding customer service and understanding of your products! More

I had the pleasure of working with Tyon in finding the perfect Bronco Sport for me. He was the first one who reached out following my inquiry, and consistently (without being annoying) checked in with me perfect Bronco Sport for me. He was the first one who reached out following my inquiry, and consistently (without being annoying) checked in with me regarding my interest and preferences. He was both personal and professional throughout the buying process. Tom (sales) and Lauren (finance) were also a joy to work with. More

Tyon! Was persistent on getting me into the vehicle that I wanted and just that happened , he even came in early to secure the deal! Above and beyond custo Was persistent on getting me into the vehicle that I wanted and just that happened , he even came in early to secure the deal! Above and beyond customer service ! More