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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
516 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 516 reviews

September 02, 2023

One of the most unprofessional organization that I have ever dealt with in my entire life. They wrecked the car twice while it was under their care. Never returned innumerable phone inquiries regarding the More

by rntgndr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Hembree
Sep 15, 2023 -

Jim Ellis Ford Sandy Springs responded

Rntgndr, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. If you are willing to give us another chance, please reach out to us at (770) 677-0700 to speak to our manager directly.

August 31, 2023

My first new car. Left my old Ford Taurus and driving this new Ford Explorer, Salesman Robert was cheerful, fast and did everything without any additional. More

by AnsleyBoykin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vachagan Robert Yengibaryan
Sep 07, 2023 -

Jim Ellis Ford Sandy Springs responded

Ansleyboykin, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

August 30, 2023

Best price on my valuation by far every other dealership offered half of the actual value!!!! Will definitely go back if I ever need to buy or sell another car and recommend to all my friends More

by mdnnowak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vachagan Robert Yengibaryan, Kelvin Crawford, Demetrius Metcalf
Sep 07, 2023 -

Jim Ellis Ford Sandy Springs responded

Mdnnowak, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

August 30, 2023

Robert Yengibaryan and Andre Thomas stayed with us until 10 PM… Extraordinarily patient and kind people More

by JMLATAHIB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vachagan Robert Yengibaryan
Sep 07, 2023 -

Jim Ellis Ford Sandy Springs responded

Jmlatahib, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

August 29, 2023

Very patient and helpful salesman. We were not sure the SUV will fit into our garage. Robert drove it to us. Next day we needed him to drive again, since we wanted to make sure our sui More

by Susanneedwards
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vachagan Robert Yengibaryan
Sep 07, 2023 -

Jim Ellis Ford Sandy Springs responded

Susanneedwards, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

August 29, 2023

Robert was awesome! All of them here were 100% great. Great people, great service, always happy to see them. I will definitely come here next time for my next car. More

by whatisyedoing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Mantro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vachagan Robert Yengibaryan, Jose Morazan
Sep 05, 2023 -

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Whatisyedoing! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2023

Friendly staff pleasure doing business everything went very smooth . I would highly recommend them to my friends. More

by Charled
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Lewis, Muhammad Tahir
Sep 07, 2023 -

Jim Ellis Ford Sandy Springs responded

Charled, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

August 28, 2023

I would recommend the dealership and Thom, my sales person as they made the buying experience hassle-free and pleasant. More

by rsb6262
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Jim Ellis Ford Sandy Springs responded

Rsb6262, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

August 27, 2023

Kelvin was awesome. He saw our needs and met it. His teammate Andre was bomb also. My whole family was there and we all got what we needed with the utmost respect and u More

by Tia M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Crawford
Aug 30, 2023 -

Jim Ellis Ford Sandy Springs responded

Tia M, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

August 26, 2023

He is a good listener. He understands what customer needs and his desires. Also he does explain technical knowledge about the new cars. More

by RAVI5090
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vachagan Robert Yengibaryan
Aug 30, 2023 -

Jim Ellis Ford Sandy Springs responded

Ravi5090, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

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