Back

Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
516 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
Contact Dealership

7555 Roswell Road

Atlanta, GA

30350

Directions

By Type

Showing 516 reviews

September 20, 2023

THE ABSOLUTE BEST. Brought in my Shelby GT350 to service. Walked out with an extremely fair deal for trade in and a beautiful new car. Jake made me feel at ease with th More

by Tedverseti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jyair Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Moore, Demetrius Metcalf
Sep 26, 2023 -

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Tedverseti! We can't wait to see you again, have a great day.

September 19, 2023

Thom Hostetter is by far one of the best, most helpful salesmen I have ever had when purchasing a vehicle. He answered all my questions, never wasted any time, and even offered to come to my house for pa More

by MIKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Mike@wernerlaw.com! If you're ever in need of more help, please let us know!

September 18, 2023

Everyone was very friendly and made me feel at home. Robert is the best! Recommended! More

by MARQUITTA D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Mantro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Moore, Vachagan Robert Yengibaryan, Chase Lock, Muhammad Tahir
Sep 26, 2023 -

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Marquitta D.! If you're ever in need of more help, please let us know!

September 16, 2023

Staff was amazing friendly, knowledgeable and they knew what they were doing. Especially sales rep Demitrius More

by TJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Metcalf
Sep 16, 2023 -

TJ responded

Staff was amazing friendly, knowledgeable and they knew what they were doing. Especially sales rep Demitrius

September 14, 2023

Tommy Wallis was very professional. Tommy was timely. Tommy was able to explain services performed. Tommy was friendly and walked me to my car. Thank you, Tommy and Jim Ellis Ford, More

by emilbrignola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Emilbrignola! Thanks again for your business! Take care!

September 14, 2023

Without Robert’s help I would not va able to buy this car. Personal touch is very important. Thank you More

by a.ignatovotp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mick Dupuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vachagan Robert Yengibaryan, Kelvin Crawford
Sep 17, 2023 -

Jim Ellis Ford Sandy Springs responded

A.ignatovotp, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

September 13, 2023

Great customer service…went above and beyond to assist me in getting the car I wanted. More

by andy0585
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Jim Ellis Ford Sandy Springs responded

That's great to hear, Andy0585! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

September 12, 2023

Financing took too long but it wasn’t the guys fault it was the sales managers who pushed incorrect documents and numbers to the financing guy. More

by Allie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mick Dupuis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Mantro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Lock, Muhammad Tahir, Luis Guardado
Sep 15, 2023 -

Jim Ellis Ford Sandy Springs responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Ford Sandy Springs for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 12, 2023

We waited three years to get our Bronco and it was worth the wait!! We love it and it wasn't Roberts fault at all- he was very patient with our questions and never showed that he was annoyed with all the c More

by ewyatt
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vachagan Robert Yengibaryan
Sep 15, 2023 -

Jim Ellis Ford Sandy Springs responded

Ewyatt, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

September 11, 2023

Mobile service for recall repair was very convenient Repair technician arrived on time and was polite and professional More

by Mce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Jim Ellis Ford Sandy Springs responded

Mce, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Ford Sandy Springs as your first choice for service!

...
33
...