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Jim Ellis Ford Sandy Springs
Atlanta, GA
477 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 477 reviews
September 02, 2023
One of the most unprofessional organization that I have ever dealt with in my entire life. They wrecked the car twice while it was under their care. Never returned innumerable phone inquiries regarding the ever dealt with in my entire life. They wrecked the car twice while it was under their care. Never returned innumerable phone inquiries regarding the car. Only when we went to the dealer did we get any information. Multiple calls were made to service manager, dealer manager, and family office of owner with little concern. Only when legal action was discussed was there any steps made to solve the horrible situation surrounding my car. The family who owns the dealership advertises how they treat all their customers like family. I feel very sorry for their family members because their actions were uncaring to say the least. More
by rntgndr
Employees Worked With
Billy Hembree
August 31, 2023
My first new car. Left my old Ford Taurus and driving this new Ford Explorer, Salesman Robert was cheerful, fast and did everything without any additional. Left my old Ford Taurus and driving this new Ford Explorer, Salesman Robert was cheerful, fast and did everything without any additional. More
by AnsleyBoykin
Employees Worked With
Vachagan Robert Yengibaryan
August 30, 2023
Best price on my valuation by far every other dealership offered half of the actual value!!!! Will definitely go back if I ever need to buy or sell another car and recommend to all my friends offered half of the actual value!!!! Will definitely go back if I ever need to buy or sell another car and recommend to all my friends More
by mdnnowak
Employees Worked With
Vachagan Robert Yengibaryan, Kelvin Crawford, Demetrius Metcalf
August 30, 2023
Robert Yengibaryan and Andre Thomas stayed with us until 10 PM… Extraordinarily patient and kind people 10 PM… Extraordinarily patient and kind people More
by JMLATAHIB
August 29, 2023
Very patient and helpful salesman. We were not sure the SUV will fit into our garage. Robert drove it to us. Next day we needed him to drive again, since we wanted to make sure our sui We were not sure the SUV will fit into our garage. Robert drove it to us. Next day we needed him to drive again, since we wanted to make sure our suitcases and strollers will fit. Robert did absolutely everything for us. Good experience. More
by Susanneedwards
Employees Worked With
Vachagan Robert Yengibaryan
August 29, 2023
Robert was awesome! All of them here were 100% great. Great people, great service, always happy to see them. I will definitely come here next time for my next car. All of them here were 100% great. Great people, great service, always happy to see them. I will definitely come here next time for my next car. More
by whatisyedoing
Employees Worked With
Other Employees :
Vachagan Robert Yengibaryan, Jose Morazan
August 28, 2023
I would recommend the dealership and Thom, my sales person as they made the buying experience hassle-free and pleasant. person as they made the buying experience hassle-free and pleasant. More
by rsb6262
August 28, 2023
Friendly staff pleasure doing business everything went very smooth . I would highly recommend them to my friends. very smooth . I would highly recommend them to my friends. More
by Charled
August 27, 2023
Kelvin was awesome. He saw our needs and met it. His teammate Andre was bomb also. My whole family was there and we all got what we needed with the utmost respect and u He saw our needs and met it. His teammate Andre was bomb also. My whole family was there and we all got what we needed with the utmost respect and understanding of why we were there. Kelvin and Andre rock. More
by Tia M
