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Jim Ellis Ford Sandy Springs
Atlanta, GA
535 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 535 reviews
November 24, 2024
The team of Jeremy Ellis, Shaun Barr and Andre’ Thomas were outstanding. They were attentive and quick to act with professionalism and transparency in purchasing my new vehicle. I’d definitely recommend t were outstanding. They were attentive and quick to act with professionalism and transparency in purchasing my new vehicle. I’d definitely recommend them! More
by J
November 24, 2024
Louis was very responsive and efficient with our time. I highly recommend working with him. I highly recommend working with him. More
by Josh
November 22, 2024
An excellent repair with outstanding service. A special shout out to Jordan for his communication of the work status and progress and to Brandon for a quality repair. A special shout out to Jordan for his communication of the work status and progress and to Brandon for a quality repair. More
by Doctor Mark
Employees Worked With
November 22, 2024
I am on my my 4th vehicle purchased From Sandy Springs Ford. Every purchase was easy and they were very willing to deal. Thom Hostetter is the best in the business. On top of the exccelet service from Tho Ford. Every purchase was easy and they were very willing to deal. Thom Hostetter is the best in the business. On top of the exccelet service from Thom, we also only deal with David Attal in their service department. Both Thom & David are amazing! More
by soteres
November 20, 2024
Louis greeted me with a friendly welcome. Showed great customer service and made me feel comfortable with the process. I’m grateful for his service! I’d highly recommend anyone to come let hi Showed great customer service and made me feel comfortable with the process. I’m grateful for his service! I’d highly recommend anyone to come let him put them in a car! More
by Bianca.thomas18
Employees Worked With
November 19, 2024
Louis is the epitome of excellent customer service! He was very patient and accommodating. He helped me trade and buy my favorite car! If you want the best, make sure to ask for Louis Thompson. I’m ver He was very patient and accommodating. He helped me trade and buy my favorite car! If you want the best, make sure to ask for Louis Thompson. I’m very pleased and satisfied with my experience at Jim Ellis Ford dealership and it’s all because of Louis! More
by Tay and Courtney Waters
Employees Worked With
November 15, 2024
Easy to work with. Great facility and super nice people. Also, the coffee bar is a real plus Great facility and super nice people. Also, the coffee bar is a real plus More
by Capthayes1
Employees Worked With
November 15, 2024
Great service! Wife is a teacher and they delivered here car to her once completed! Wife is a teacher and they delivered here car to her once completed! More
by Greg.majors
November 13, 2024
I had a great experience at the Jim Ellis service department. Everyone I worked with was incredibly helpful and kind. As a female I often feel uneasy talking shop on cars and like I'm being disregard department. Everyone I worked with was incredibly helpful and kind. As a female I often feel uneasy talking shop on cars and like I'm being disregarded, but all the guys were very transparent and helpful with my questions and concerns. Highly recommend this service department. And Sean was a great help getting me in touch with all the right people and being available for questions himself. More
by K.Allen
November 12, 2024
At first I had good experience with Luis, then after I bought the vehicle communication has been subpar at best. I was supposed to get a second key with the vehicle and here we are two months later with bought the vehicle communication has been subpar at best. I was supposed to get a second key with the vehicle and here we are two months later with no key and no responses to my text or calls. Very frustrating after spending a good amount of money. This was an easy fix for you guys to do since you own a dealership of the brand of vehicle I purchased. Thanks Luis! More
by bRITTP1800
Employees Worked With
Luis Guardado
