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Jim Ellis Ford Sandy Springs
Atlanta, GA
477 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 477 reviews
September 20, 2023
Louis will go above and beyond to help a customer. He made our experience the best car purchase we have ever had. We are so grateful for his patience and assistance from start to finish! He made our experience the best car purchase we have ever had. We are so grateful for his patience and assistance from start to finish! More
by niki.landrum
September 20, 2023
I searched high and low for the perfect car for my 16year old daughter. I told every one I talked to exactly what I wanted. Louis was the only salesman that did not put any pressure on me! He did not try to old daughter. I told every one I talked to exactly what I wanted. Louis was the only salesman that did not put any pressure on me! He did not try to sell me more. I told him what I wanted and I got just that and more! For that I drove 4 hours one way to purchase my daughters car! Louis made everything smooth quick and easy! If you’re searching for a new vehicle I highly recommend giving him a call! More
by tashadennis712
September 19, 2023
Thom Hostetter is by far one of the best, most helpful salesmen I have ever had when purchasing a vehicle. He answered all my questions, never wasted any time, and even offered to come to my house for pa salesmen I have ever had when purchasing a vehicle. He answered all my questions, never wasted any time, and even offered to come to my house for paperwork A +++++ More
by MIKE
Employees Worked With
September 18, 2023
Everyone was very friendly and made me feel at home. Robert is the best! Recommended! Robert is the best! Recommended! More
by MARQUITTA D.
Employees Worked With
Other Employees :
Jake Moore, Vachagan Robert Yengibaryan, Chase Lock, Muhammad Tahir
September 14, 2023
Tommy Wallis was very professional. Tommy was timely. Tommy was able to explain services performed. Tommy was friendly and walked me to my car. Thank you, Tommy and Jim Ellis Ford, Tommy was timely. Tommy was able to explain services performed. Tommy was friendly and walked me to my car. Thank you, Tommy and Jim Ellis Ford, where I've purchased three cars. More
by emilbrignola
Employees Worked With
September 14, 2023
Without Robert’s help I would not va able to buy this car. Personal touch is very important. Thank you car. Personal touch is very important. Thank you More
by a.ignatovotp
September 12, 2023
We waited three years to get our Bronco and it was worth the wait!! We love it and it wasn't Roberts fault at all- he was very patient with our questions and never showed that he was annoyed with all the c the wait!! We love it and it wasn't Roberts fault at all- he was very patient with our questions and never showed that he was annoyed with all the communication that we required. Robert has a great sense of humor which helps when buying a car- why is it so stressful? If we buy another car I will definitely have Robert be our sales agent. More
by ewyatt
Employees Worked With
Vachagan Robert Yengibaryan
September 12, 2023
Financing took too long but it wasn’t the guys fault it was the sales managers who pushed incorrect documents and numbers to the financing guy. was the sales managers who pushed incorrect documents and numbers to the financing guy. More
by Allie
Employees Worked With
Other Employees :
Chase Lock, Muhammad Tahir, Luis Guardado
September 12, 2023
Great customer service…went above and beyond to assist me in getting the car I wanted. in getting the car I wanted. More
by andy0585
