Back

Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
516 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
Contact Dealership

7555 Roswell Road

Atlanta, GA

30350

Directions

By Type

Showing 516 reviews

November 02, 2023

My experience with Kim Riley was incredible. She responded to my calls and texts very quickly and had the answers right away. The cost of repairs seems pretty high. More

by Kaylamclaughlin629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Riley
Nov 10, 2023 -

Jim Ellis Ford Sandy Springs responded

Thank you for sharing your experience with us, Kaylamclaughlin629! Thank you so much for choosing Jim Ellis Ford Sandy Springs as your first choice for service!

November 01, 2023

I was pleased with the overall service I received to purchase a new vehicle at this dealership. More

by Ed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand Ngabe
Nov 10, 2023 -

Jim Ellis Ford Sandy Springs responded

Ed, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 31, 2023

I bought a 2023 ford explorer from this dealership and I only had it for 2 weeks and it’s already in the shop for mechanical problems. The dealership will not accommodate me . More

by Tbaisden5
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelvin Crawford, Muhammad Tahir, Leon Yarborough
Nov 14, 2023 -

Jim Ellis Ford Sandy Springs responded

Tbaisden5, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (770) 677-0700 so we can work towards a resolution. We look forward to hearing from you.

October 30, 2023

Had my 2021 Mustang serviced this weekend. They did great and delivered it in less time that they estimated, a first in my experiences at other shops. Thanks Tommy Wallis and team. More

by Seth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Jim Ellis Ford Sandy Springs responded

Seth, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

October 27, 2023

The reason I came to buy at Jim Ellis was because the service department helped me in a serious pinch, on the spot even though they were swamped a couple years ago after I ran over something on the highw More

by moffett1225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Jim Ellis Ford Sandy Springs responded

Moffett1225, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 24, 2023

Awesomeness! !! I walked in at 11:30am and was out with my new truck at 2:10pm🔥🔥🔥🔥🔥 Robert was my salesperson, he was very tentative to my needs. He worked w More

by Renman464
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mick Dupuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Mantro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vachagan Robert Yengibaryan, Leon Yarborough
Oct 29, 2023 -

Jim Ellis Ford Sandy Springs responded

Renman464, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 23, 2023

Nice dealer service and good place especially Dealer (Robert) really kind and fun! Thank you so much More

by SANGYOON CHOI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vachagan Robert Yengibaryan
Oct 29, 2023 -

Jim Ellis Ford Sandy Springs responded

Sangyoon Choi, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

October 21, 2023

Easy to work with and a great experience. Walked through the process very thoroughly at each step. More

by kevin2dodson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vachagan Robert Yengibaryan, Muhammad Tahir
Oct 24, 2023 -

Jim Ellis Ford Sandy Springs responded

Kevin2dodson, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

October 19, 2023

Louis and the team at Jim Ellis were an absolute pleasure to deal with in my car buying experience. More

by RobertLSanford
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Jim Ellis Ford Sandy Springs responded

Robertlsanford, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

October 19, 2023

Great customer service and support. A plus on customer service from Louis Thompson. Done Deal! More

by 2duce85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Jim Ellis Ford Sandy Springs responded

2duce85, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

...
28
...