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Jim Ellis Ford Sandy Springs
Atlanta, GA
477 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 477 reviews
October 19, 2023
Great customer service and support. A plus on customer service from Louis Thompson. Done Deal! A plus on customer service from Louis Thompson. Done Deal! More
by 2duce85
Employees Worked With
October 17, 2023
Robert was absolutely amazing! He was so helpful in helping me get my first car. Everyone treated us so well and accommodated us.I would definitely come to Jim Ellis Ford Sandy Spr He was so helpful in helping me get my first car. Everyone treated us so well and accommodated us.I would definitely come to Jim Ellis Ford Sandy Springs for any of your car needs. I am so thankful I came here. Thank you to everyone who helped my dream come true! 😊 More
by Diana Cajigas
Employees Worked With
Other Employees :
Vachagan Robert Yengibaryan, Muhammad Tahir
October 16, 2023
Louis was quick to get back to me. Addressed all of my questions and concerns. Was willing to negotiate and got me a good deal! Addressed all of my questions and concerns. Was willing to negotiate and got me a good deal! More
by vinividivici70
October 14, 2023
The Rep was friendly and informative . The Service was quicker than expected. Also, the Waiting room is comfortable. The Service was quicker than expected. Also, the Waiting room is comfortable. More
by mikeam02
Employees Worked With
October 14, 2023
When I went to pick my truck up (I drove all the way from Portland, TN), the check engine light was on, so I left it there, and they fixed it under warranty immediately, then gave me a free Line-X bed liner Portland, TN), the check engine light was on, so I left it there, and they fixed it under warranty immediately, then gave me a free Line-X bed liner and shipped the truck to me and hour north of Nashville, TN and it had a full tank of gas when it arrived! They also told me they would sell me a warranty at their cost if I choose to do that! They couldn't have been nicer about it! Very responsive customer service! I will buy from them again! More
by hollytrades
October 13, 2023
Brad was very friendly and knowledgeable. My car was done before I expected and they even cleaned it. Would recommend without hesitation. My car was done before I expected and they even cleaned it. Would recommend without hesitation. More
by johnR
October 11, 2023
Great response and the team worked to make sure we knew available options so we could make the decision on our new F350. Andre was terrfic to work with and has the customers needs in mind for financing and available options so we could make the decision on our new F350. Andre was terrfic to work with and has the customers needs in mind for financing and protection. Luis went through everything. Jeremy took care of us on the dealer installed options. Great team, highly recommend shopping here! More
by filbie70
October 10, 2023
Tyon was so easy to work with. Got us the information we needed and closed the sale quick and easy. Got us the information we needed and closed the sale quick and easy. More
by jbbrownlee
