Jim Ellis Ford Sandy Springs

Loius was awesome. I am a difficult buyer. He was very charismatic. He addressed all f my concerns. This was a great buying experience. He deserves a bonus. I am a difficult buyer. He was very charismatic. He addressed all f my concerns. This was a great buying experience. He deserves a bonus. More

Had an excellent experience with Louis Thompson. He guided us through the entire leasing process. He guided us through the entire leasing process. More

I am delighted and excited to get my new Mustang at Jim Ellis Ford; I am very thankful for their assistance in buying my new vehicle. Well done! Ellis Ford; I am very thankful for their assistance in buying my new vehicle. Well done! More

Really happy with my experience working with Armand. He was extremely patient and kind and made sure he understood our needs. I highly recommend him! He was extremely patient and kind and made sure he understood our needs. I highly recommend him! More

From beginning to end, they took care of me for an exceptional experience. Thank you! exceptional experience. Thank you! More

I brought my Mustang Ecoboost to Jim Ellis Ford (Sandy Springs) to have a recall addressed. I was expecting to be without my car for several days, but I actually got my car back within 24 hours. Also, whe Springs) to have a recall addressed. I was expecting to be without my car for several days, but I actually got my car back within 24 hours. Also, when I picked up my car, I noticed that it had been washed and vacuumed. The dealership team could have just handled the recall on my Mustang, but instead they went the extra mile and detailed my car at no cost - which was a nice surprise. With all of this in mind, the next time something happens with my Mustang, I'll definitely be bringing it back to Jim Ellis Ford! More

Thom and the team at Jim Ellis Ford were easy to work with, answered all my questions and offered many different flexible options. They were as low pressure as it gets, and the dealership had tons of sto with, answered all my questions and offered many different flexible options. They were as low pressure as it gets, and the dealership had tons of stock to choose from. I would definitely skip any other local dealership to shop here again. More

Absolutely phenomenal experience with the Jim Ellis Ford family at the Sandy Springs location. My wife did her research and wanted to work with Louis specifically. Louis had exceptional customer service and family at the Sandy Springs location. My wife did her research and wanted to work with Louis specifically. Louis had exceptional customer service and was so professional, patient, and informative. He walked us through the entire process and made sure we were comfortable and confident with our purchase. We also had an amazing closing experience that involved Jeremy Ellis, Accessories Manager, and José Morazan, the General Manager. Honestly, it’s a win-win with anyone here at this location, but can’t recommend Louis enough. More

Very disappointed. Was promised a test drive and upon arrival, was told that the used car I'd arranged to look over and test drive was not properly inspected/evaluated Was promised a test drive and upon arrival, was told that the used car I'd arranged to look over and test drive was not properly inspected/evaluated yet and was not available. The only reason I didn't rate them a 1/5 star rating was that they did make the car available to look over/inspect in the parking lot and they were exceedingly polite in dealing with me. However, I live 40 minutes away and they didn't even make any effort to compensate me for my time. Completely disengenuous. More

I love the way I was treated from the moment I was greeted by Pam. Louis and took care of all the details while André made the financing too easy. The whole process was overseen by Mick Dupuis,the man greeted by Pam. Louis and took care of all the details while André made the financing too easy. The whole process was overseen by Mick Dupuis,the manager. Jim Ellis has a great team here. Thank you, all! More