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Jim Ellis Ford Sandy Springs
Atlanta, GA
477 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 477 reviews
November 17, 2023
We had a great experience with Robert (sales associate) Andre (finance manager) and Mick at Jim Ellis Ford. The whole team listened to what we wanted and, more importantly, listened to what we did not want Andre (finance manager) and Mick at Jim Ellis Ford. The whole team listened to what we wanted and, more importantly, listened to what we did not want. They all made the whole experience pleasant ,with no unwanted pressure. More
by Kenneth_Spano
Employees Worked With
Other Employees :
Jaylen Weaver, Vachagan Robert Yengibaryan
November 16, 2023
Denis Esapa was great to deal with. I would buy from him again. Thank you I would buy from him again. Thank you More
by pete
Employees Worked With
November 16, 2023
Great experience. Denis was awesome is showing us the features of the vehicle and allowed us to take the car out and get a sense of handling and function. Denis was awesome is showing us the features of the vehicle and allowed us to take the car out and get a sense of handling and function. More
by jen_teacher2
November 16, 2023
The staff was very friendly and helpful. It made the entire process easy from the start. It made the entire process easy from the start. More
by TravisHolmes
Employees Worked With
Other Employees :
Jake Moore, Armand Ngabe, Hank Bassett
November 13, 2023
Louis was helpful, knowledgeable and responsive. We appreciated the quick turnaround on getting our test car ready. We appreciated the quick turnaround on getting our test car ready. More
by elizlener
Employees Worked With
November 12, 2023
Working with Louis took much of my stress off my plate. After my car broke down, we knew it was timed for a new one. Jim Ellis was the first place we went and instantly greeted by Louis with a smile that After my car broke down, we knew it was timed for a new one. Jim Ellis was the first place we went and instantly greeted by Louis with a smile that never faded. He spent 6 weeks working until he brought the car we wanted to the lot, delivered and polished to a shine. Definitely a man who never gives up until you are out the door happy. Thank you for your perseverance! More
by mamalone
November 11, 2023
Louis answered all my concerns, and if he didn't know it right away he found the answer and got back to me! right away he found the answer and got back to me! More
by brian.maloney.85
November 09, 2023
Excellent service from Denis, good financing and helped ensure the original deal moved through the lender even after a few stalls. ensure the original deal moved through the lender even after a few stalls. More
by blakegadams
November 09, 2023
LT’s customer service was fantastic. He answered every question and concern I had and fit the vehicle to my and my family’s needs. He answered every question and concern I had and fit the vehicle to my and my family’s needs. More
by danielbodkin81
November 09, 2023
Picked up car after waiting a year for delivery. Jim Ellis sales staff was very helpful and knowledgeable and made it a painless process. Jim Ellis sales staff was very helpful and knowledgeable and made it a painless process. More
by mtk
Employees Worked With
