Jim Ellis Ford Sandy Springs

I love the way I was treated from the moment I was greeted by Pam. Louis and took care of all the details while André made the financing too easy. The whole process was overseen by Mick Dupuis,the man greeted by Pam. Louis and took care of all the details while André made the financing too easy. The whole process was overseen by Mick Dupuis,the manager. Jim Ellis has a great team here. Thank you, all! More

I had a very smooth time buying my Mustang Mach-E from Jim Ellis Ford. The team (Horatius, Key, and Muhammad) made the purchase process simple and quick. No games, no elongated back and forth. This is how Jim Ellis Ford. The team (Horatius, Key, and Muhammad) made the purchase process simple and quick. No games, no elongated back and forth. This is how easy car buying should be. Thank you. More

Louis was great in helping me go through the process of getting the car that I really wanted. Went above what most dealers would do to assist with the purchase. getting the car that I really wanted. Went above what most dealers would do to assist with the purchase. More

Everyone at the dealership has been very friendly and patient with us. We have been here all afternoon and it has been a pleasant experience. patient with us. We have been here all afternoon and it has been a pleasant experience. More

I’ve only had wonderful experiences here. First time was for an engine issue. I went to my original dealer who kept the car for two weeks only to tell me they never encountered the issue. A First time was for an engine issue. I went to my original dealer who kept the car for two weeks only to tell me they never encountered the issue. At Jim Ellis, they listened, understood, and empathized. Within one day they were able to identify the issue and order parts to correct it. They communicated consistently through the entire process and were very efficient. Now when any issues arise, I make the 30 minute drive here. They have excellent customer service, great communication, quality work, and an efficient process. Especially recommend Jyair. He makes the process a breeze and is very friendly to work with. More

I ordered a 2023 Ford Maverick from Jim Ellis Ford. The entire experience was fantastic. Robert Yengibaryan was our sales consultant. Robert is professional, courteous, and very knowledgeable. He walke The entire experience was fantastic. Robert Yengibaryan was our sales consultant. Robert is professional, courteous, and very knowledgeable. He walked me through the process step-by-step without any high pressure sales. When my Maverick was delivered to the dealership, our experience got even better. Sales Manager, Muhammad Tahir, was incredibly professional and his communication and attention to detail was outstanding. Although I was purchasing one of the more affordable vehicles from Ford, Muhammad and the team at Jim Ellis Ford treated us as if we were purchasing the most expensive truck on the lot. They really made us feel like family. Sales manager, Jeremy Ellis, took care of all of the accessories which included tint, embossed MAVERICK lettering on the tailgate, spray-in bedliner, rear spoiler, and fender flairs. Everything was perfect and the vehicle looks awesome. We decided to do our financing with the dealership. Andre' Thomas was our Finance Manger and he really took great care of us. We had such a great experience that we decided to have all of the required maintenance paid up front and will be taking both my Maverick and Mach-e to Jim Ellis for all of our maintenance needs. Thank you Jim Ellis Ford for an incredible purchasing experience. And, thank you Robert, Mohammad, Jeremy, and Andre' for treating me and my wife like family! More

Every time that I get my vehicle serviced at this location, it is a great experience! Jyair and Kim are great personable people that truly care about their customers and community. I appreciate them location, it is a great experience! Jyair and Kim are great personable people that truly care about their customers and community. I appreciate them and I will always recommend them to anyone! More

GREAT EXPERIENCE! !! DAVID IS A VERY GOOD EXAMPLE OF GOOD CUSTOMER SERVICE!!! THX TO MIKE IN PARTS AND DAVID IN SERVICE!!!! !! DAVID IS A VERY GOOD EXAMPLE OF GOOD CUSTOMER SERVICE!!! THX TO MIKE IN PARTS AND DAVID IN SERVICE!!!! More

Kim was great. It was to get in for service and schedule the needed repairs. It was to get in for service and schedule the needed repairs. More

I took my truck in for an oil change and service. My service advisor was David Blood. I needed my truck back by a certain time. David went over services my truck required. He told me up front he c My service advisor was David Blood. I needed my truck back by a certain time. David went over services my truck required. He told me up front he could not get some of the services done with the return time I required. They had my truck done on time. David was very helpful. I also liked the card left by the General Manager. More