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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
535 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 535 reviews

December 07, 2024

I purchased out of state and they made the process pretty simple! Very upfront and professional. More

by jessica.dern
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for your kind words and congratulations on your new vehicle! Safe travels!

December 07, 2024

This dealership gets the job done. I came in looking for the Truck of my dreams. And Jim Ellis found exactly what I was looking for. Thank you Louis awesome job done. More

by Dcbarbershop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalen Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 05, 2024

Jyair is the primary reason we use Jim Ellis for service, which is for 2 vehicles we bought at a different, local dealer. He satisfies the attentiveness and professionalism criteria of an excellent service More

by jwcox1928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jyair Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Ford Sandy Springs! If you'd be willing to provide more feedback, please reach out to us at (770) 677-0700 so we can assist you further.

Dec 12, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Ford Sandy Springs! If you'd be willing to provide more feedback, please reach out to us at (770) 677-0700 so we can assist you further.

December 03, 2024

The best Ford Service and new car dealership in GA. I got not one but two new Fords, and they made the process easy and quick. Amazing service Team is knowledgeable and able to fix any high tech issues More

by JOANNAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Galjour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Wallis
Dec 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 03, 2024

Jeremey was very helpful in explaining all the features of my new f150 powerboost. Overall great experience. More

by twende
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

December 03, 2024

Overall great experience. Excellent service. Very friendly and helpful and they helped men get an excellent deal. More

by brandonmw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you continue to choose Jim Ellis Ford Sandy Springs for all your vehicle needs! Take care!

December 02, 2024

I visited Jim Ellis Ford Sandy Springs to test drive a 2024 Ford Bronco, and the moment I stepped out of my car, Louis Thompson greeted me with a warm and friendly demeanor. He took the time to walk me th More

by thealphonsovictor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irving Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Ford Sandy Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2024

Louis was amazing. This is was my first car purchase and I felt absolutely taken care and protected by him. He is a genuine guy and I would refer him to a friend! More

by aubreymoye
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 28, 2024

The sales representatives where attentive and easy to speak with. Jay Wiggins is a great sales person and made our buying experience easy and informative. Everyone we encountered were helpful. More

by Shelbystripe1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armen Armenakian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irving Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

November 27, 2024

Louis was very helpful and accommodating as we drove over 4 hours to pick up a used truck. There was a slight issue with the paint on the truck and he put someone on it right away! More

by Ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello Ben, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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