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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
514 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 514 reviews

November 05, 2024

I had an amazing experience at Jim Ellis Ford. Jay was very helpful in the car buying process and made it very simple to purchase my Ford Expedition. The General Sales Manager, Armen was also very More

by T. Jenkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the recommendation, and have an amazing day!

November 03, 2024

Heard about Jim Ellis Dealership on the Fish Radio Station. We worked with Jay Wiggins. Would definitely recommend Jay to our friends and family looking for a car. More

by MS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

November 02, 2024

Easiest and best car experience ever. I will tell everyone I know to go there More

by jeffreylewis12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

November 02, 2024

Louis immediately greeted us with a smile and a welcoming experience. I was very grateful with his patience throughout the whole process. By the end of the day, I walked out happy and a new bronco! More

by Natasha C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we are happy we could make your experience a positive one! Thank you again for choosing Jim Ellis Ford Sandy Springs, and we hope to see you again soon!

October 30, 2024

couldn't get the deal I wanted, but did at another local dealership, where the details where more transparent. The deal offered here was clearly designed to confuse and didn't disclose the lease interest, More

by Kevin@smith-home.co
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Louis Thompson III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello, thank you for taking the time to bring this unfortunate situation to our attention. We would appreciate the opportunity to discuss the details of this situation so we can determine how we can assist you. Please give us a call at (770) 677-0700 and we will do our best to make this better. We hope to hear from you soon.

October 30, 2024

Had a seamless experience working with Jay Wiggins on purchasing vehicles for our company. Jay efficiently found the vehicles we needed and simplified the process. Looking forward to choosing this dealer More

by Walter
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi Walter, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 29, 2024

He was very kind and attentive. He was very patient and helped us find the perfect vehicle! More

by Bernardino Portugal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 29, 2024

If easy going, low pressure and professionalism is your ideal way to purchase a new or used car, ask for Jay Wiggins at Jim Ellis Ford. Customer service and ease in purchasing seems to be what Jay aims fo More

by gretchenedwards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael In parts dept
Nov 01, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

October 29, 2024

Louis Thompson lll make us fill very welcome and did a great job with us on this Ford Ranger thanks Louis. More

by Cajacorinthia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irving Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 28, 2024

Louis was great! Would buy from him again! All the staff is so kind and helpful. More

by christinapatrick79
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is ever anything else we can do for you! Safe travels!

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