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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
516 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 516 reviews

March 21, 2024

Our experience at Jim Ellis Ford was excellent. Was one of the easiest car purchases we’ve ever had. The sales team was great to deal with. Especially our salesman Jeremy Ellis. More

by Mark_palmisano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, your comments keep us motivated and working hard for all our guests! It is great to hear that we were able to go above and beyond your expectations and help you out! We look forward to seeing you again!

March 17, 2024

Luis listen to what we wanted and worked to ensure we got what we asked for….very upfront and honest! More

by beyker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hank Bassett
Mar 18, 2024 -

Jim Ellis Ford Sandy Springs responded

Thank you, beyker, for taking the time to acknowledge the customer service you received from Luis. He and the entire Jim Ellis Ford is appreciative of you and your business.

Mar 19, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 16, 2024

Louis went above and beyond to help us! Even though it wasn’t his department that we needed assistance from, he made sure to get us what we needed help with. We’re completely satisfied wi More

by April
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi April, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 15, 2024

Great experience. Denis and Andre were both excellent to deal with. Deal went exactly as presented. No surprises More

by Sjfbandit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Esapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you continue to choose Jim Ellis Ford Sandy Springs for all your vehicle needs! Take care!

March 12, 2024

It isn't often you bring a vehicle in for service and leave so impressed with your service rep that you seek out the opportunity to leave a review but here I am! David was fantastic. He knew my vehicle b More

by dustl82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Attal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 10, 2024

This was an Excellent buying process from trade to finance was super easy, in and out with 2 hours. Can't ask for anything else in a car buying experience. No games More

by devans1291
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Esapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Mantro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we appreciate your feedback on our Staff's service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 09, 2024

Louis was very friendly and knowledgeable. He was able to walk us through what we need to consider when switching to an EV vehicle. Louis also walked us through the financing process and tradi More

by speedaemon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 08, 2024

Armand provided excellent information and customer service and Andre fought hard to get me the car. definitely recommend Jim Ellis Ford More

by deshun199321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand Ngabe
Mar 11, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we are happy we could make your experience a positive one! Thanks for the recommendation and have an amazing day!

March 08, 2024

Our experience buying a new Explorer ST from Jim Ellis Ford was absolutely phenomenal- the customer service from our salesman Armand and finance Andre were beyond expectations. From the initial contact More

by Janet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armand Ngabe
Mar 11, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi Janet, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 04, 2024

Louis my salesman at Jim Ellis Ford was absolutely amazing! Andre the finance guy and Shaun the sales manger were fantastic and made the whole process smooth and easy! I highly recommend them if your More

by dustinuselton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Jim Ellis Ford Sandy Springs responded

Dustinuselton, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

Mar 11, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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