Back

Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
516 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
Contact Dealership

7555 Roswell Road

Atlanta, GA

30350

Directions

By Type

Showing 516 reviews

July 21, 2024

Was a good experience, was only mildly upsold which I totally understand. Salesman was very nice and knowledgeable More

by Scott_jm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Jim Ellis Ford Sandy Springs responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

July 21, 2024

LT helped us navigate the whole process and shared incredible knowledge, experience and kindness. He sure knows how to take care of his people, both customers and staff! Very satisfied with our new ve More

by Marshallh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 18, 2024

Had a pleasant experience. Friendly environment. Took longer than expected, but, all-in-all great. Would recommend to others. More

by objuan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello, we are happy we could make your experience a positive one! Thanks for the recommendation, and have an amazing day!

July 16, 2024

Don has a customer first mentality. He made our certified vehicle purchase much smoother when there were some communication issues earlier on in our process with the sales team. More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Dupree
Jul 17, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi James, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please give us a call at (770) 677-0700 and we will do our best to make this better. We hope to hear from you soon.

July 15, 2024

They were very helpful and made the online car purchase process very easy and quick. I had my car the same day as the paperwork was signed! They were very responsive and kept me informed of the process the More

by kamimart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 11, 2024

Very friendly and intuitive. Helped me understand what I was able to get and why. Love being informed and helped through processes like this, and there isnt many salesmen like th More

by Heatherborkowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

July 11, 2024

Louis made the car buying experience stress free. He’s a great communicator and pleasant to deal with. More

by wagnerjohnd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

July 09, 2024

Louis was great to work with! He communicated well and had everything ready to go, when we arrived! I would definitely come back and use him again. More

by SL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

July 09, 2024

He was so helpful, kind and you could tell her really cares about his customers! Would 10/10 recommend Louis!! More

by Holly Harper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello Holly, thank you for your kind words! We're happy we could help. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 09, 2024

Jay Wiggins is GREAT! Open and will do his best to work with you WITHOUT pushing. A truly wonderful experience. More

by Phab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

...
11
...