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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
535 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 535 reviews

December 23, 2024

Professional, helpful, knowledgeable. I knew what i wanted and he made it easy for me! This is my North Atlanta salesperson from now on. Thanks Louis! P.Moore More

by Phillip Moore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Had a great buying experience. They have fair prices and are very easy to do business with. Highly recommend working with Louis - he is top notch!! More

by Grimes622
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Thom was incredibly responsive, supportive, and knowledgeable about the car and car buying process. He made me feel so comfortable throughout the process and made my new lease incredibly easy. Anyo More

by amandatene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

December 21, 2024

Great experience. Thom was easy to work with. Dealer made the car buying experience a breeze. They also didn’t add on extra stuff like other dealers in area did (windo More

by Jeremy K.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Mantro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Thom Hostetter and Shawn (used car mgr) were class acts. I knew what I wanted and they worked with me to make it happen. I am very pleased and will shop with them again. More

by khbrouse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Irving Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

Dec 21, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

December 13, 2024

Louis was great! Super friendly, worked fast and was honest. He listened to want I wanted and got it done More

by aaronhurst14
Recommend Dealer
Yes
Employees Worked With
Dec 15, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

December 10, 2024

Upon arrival we were greeted immediately by Louis with a warm welcome. He is very professional and knowledgeable of the business. He was so helpful in making sure we were understanding and getting the veh More

by Rasantif
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

December 10, 2024

The service we received from Louis was excellent. He was very professional, warm, kind and patient with us. He is one of the best! More

by Rayco1959
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 09, 2024

He sent us a video of the vehicle and made the purchase of it as painless as possible. Thanks Louise ! More

by rscrawshaw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please let us know if there is ever anything else we can do for you! Safe travels!

December 09, 2024

Very good at communicating with us as we were from out of town. Made the procedure very easy. More

by Steve
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi Steve, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

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