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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
531 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 531 reviews

December 16, 2024

Thom Hostetter and Shawn (used car mgr) were class acts. I knew what I wanted and they worked with me to make it happen. I am very pleased and will shop with them again. More

by khbrouse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Irving Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

Dec 21, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

December 13, 2024

Louis was great! Super friendly, worked fast and was honest. He listened to want I wanted and got it done More

by aaronhurst14
Recommend Dealer
Yes
Employees Worked With
Dec 15, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

December 10, 2024

Upon arrival we were greeted immediately by Louis with a warm welcome. He is very professional and knowledgeable of the business. He was so helpful in making sure we were understanding and getting the veh More

by Rasantif
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

December 10, 2024

The service we received from Louis was excellent. He was very professional, warm, kind and patient with us. He is one of the best! More

by Rayco1959
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 09, 2024

Very good at communicating with us as we were from out of town. Made the procedure very easy. More

by Steve
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi Steve, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

December 09, 2024

He sent us a video of the vehicle and made the purchase of it as painless as possible. Thanks Louise ! More

by rscrawshaw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please let us know if there is ever anything else we can do for you! Safe travels!

December 07, 2024

This dealership gets the job done. I came in looking for the Truck of my dreams. And Jim Ellis found exactly what I was looking for. Thank you Louis awesome job done. More

by Dcbarbershop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalen Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 07, 2024

I purchased out of state and they made the process pretty simple! Very upfront and professional. More

by jessica.dern
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for your kind words and congratulations on your new vehicle! Safe travels!

December 05, 2024

Jyair is the primary reason we use Jim Ellis for service, which is for 2 vehicles we bought at a different, local dealer. He satisfies the attentiveness and professionalism criteria of an excellent service More

by jwcox1928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jyair Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Ford Sandy Springs! If you'd be willing to provide more feedback, please reach out to us at (770) 677-0700 so we can assist you further.

Dec 12, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Ford Sandy Springs! If you'd be willing to provide more feedback, please reach out to us at (770) 677-0700 so we can assist you further.

December 03, 2024

Overall great experience. Excellent service. Very friendly and helpful and they helped men get an excellent deal. More

by brandonmw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you continue to choose Jim Ellis Ford Sandy Springs for all your vehicle needs! Take care!

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