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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,315 Reviews
Call Service Center (770) 872-6272

2,315 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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February 27, 2025

Kevin was very nice and helpful answer all my questions. Great experience and good car detail More

by chap-velours05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Mar 04, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

They were very nice and helpful and the job on my truck was completed before time I was told More

by darrellbrownv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

Always a great time at Jim Ellis. The work is great all the time. Never have worry that works was not done correctly. Love the dealership. They treat you like family. More

by Pat Savage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Pat, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 25, 2025

James went above and beyond to ensure the repairs were complete on my car. He kept me I formed every step of the way. His attention to detail was much appreciated More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review! We are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia!

February 25, 2025

They made process easy and worked around my schedule. One of best things they did was making getting a loaner easy. More

by ANDREWBELLONE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

February 25, 2025

Always a pleasure doing business with Jim Ellis. They treat you the best,like family. More

by Pat Savage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

February 25, 2025

Very professional and answered all my questions! !! Made me feel comfortable! I love Jim Ellis More

by Pfreeman1019
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
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Feb 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

February 21, 2025

Muy confiable y un servicio perfecto me arreglaron mi carro y ahora está en perfecto estado More

by Angel Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Ángel, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. Siempre estaremos encantados de ayudarte si surge algo más. ¡Cuídate!

February 20, 2025

Mr Barnes did a great job. He was courteous and followed up on my services! More

by Jem1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

I won’t be back. Came at 9. Ed tells us 2.5 hours. Left at 3:30. More

by nhernandez132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Barnes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, I would like to get some more details about your experience with us. Please contact us at (770) 872-0884 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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