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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,867 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,867 reviews

August 15, 2023

They have had several problems with my car, but the biggest issue is having to replace four tire pressure sensors within the last year. More

by PERRYGROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Ledbetter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles ? He would also rate a four.
Aug 17, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2023

Ed was great at getting my appointment set for a time that was convenient. He also kept me informed as my service was being completed More

by kjmrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

August 14, 2023

On time service, any issue was explained. Will be back for any services needs. Thank you! More

by WATKINS735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Aug 17, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

August 13, 2023

Began my negotiations online and was pleasantly surprised at how responsive the sales staff were, especially Luis Larios. He responded within minutes and continued to follow up with me even as I looked at More

by biggermon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Larios
Aug 17, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 13, 2023

I liked that they are using video to tell you about what they find while servicing the car. They have always been friendly and courteous during my service visits. More

by S3VIKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we are so happy to read such a great review about Jim Ellis Buick GMC Mall of Georgia!

August 12, 2023

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by Angiedavidwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

August 11, 2023

Great experience. Willing to negotiate with us and got the job done very quickly. Would recommend More

by terissamarie654
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil was great!
August 10, 2023

They always get my car done on time , they also provide excellent customer service anytime I visit. Thank you guys More

by JUDEBA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

August 10, 2023

Quick, efficient and always a smile! ! Well done Not the first time or the Last time will use this shop! More

by lhawk47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

August 09, 2023

My service advisor is top notch! Always answers my questions and gets my truck serviced in a timely manner. Always upfront on what’s going on and services needed done. Would recommen More

by dan@vets1stmobility.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Toole
Aug 12, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear you found our staff was so knowledgeable and helpful!

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