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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,867 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,867 reviews
Verified Customer
September 03, 2023
Would recommend, Car had water pump issue and we got it back in a day and 1/2. The service advisor James was very helpful and called back when I had questions. back in a day and 1/2. The service advisor James was very helpful and called back when I had questions. More
by PATLOVEKERLIN
Employees Worked With
August 30, 2023
It is a great place to go and I have always had a great experience but this time was ridiculous. I had an appointment for an oil change and tire rotation and it took almost 3 hours. I am in a wheelchair wh experience but this time was ridiculous. I had an appointment for an oil change and tire rotation and it took almost 3 hours. I am in a wheelchair which made it very uncomfortable.everything was great except for the wait time. More
by 1JBAUSTIN
Employees Worked With
Charles Prayor
August 30, 2023
From the salesman down to everyone we had to deal with was great.they answered all our questions and if they didn’t know they went and found the answer.I would not hesitate to recommend Jim Ellis GMC to a was great.they answered all our questions and if they didn’t know they went and found the answer.I would not hesitate to recommend Jim Ellis GMC to anyone looking for a new vehicle.Thanks again Mr Newton. More
by WEEBLE77
Employees Worked With
August 29, 2023
This is service done right! I am treated with respect each time I visit. Taking my vehicle to a roadside mechanic when I receive top-notch service and reasonable rates at my dea I am treated with respect each time I visit. Taking my vehicle to a roadside mechanic when I receive top-notch service and reasonable rates at my dealership is out of the question! More
by Satisfied Customer
Employees Worked With
August 28, 2023
This dealer has a major mixup in their database and they keep associating me with a car I don't have, plus the inconvenience with my own dealer that doesn't have the correct information on that car that I D keep associating me with a car I don't have, plus the inconvenience with my own dealer that doesn't have the correct information on that car that I DO have. Despite my multiple attempts, calls, and messages they still do nothing and continue to be associated with the wrong account. So this is a clear message that they need to do something about it. More
by jp_vasquez
Employees Worked With
