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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.5
3,818 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,818 reviews

November 28, 2024

Lazy, incompetent, and cant give 2 xxxxs about customers. Told us the warranty wouldn’t cover the issue because of improper care of vehicle. This was a complete lie. Then when we pick up the truck it says More

by CCHRISTIAN.ZIMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Stecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Please reach out to our service manager, Nick Rose, so we can work towards a resolution. Thank you for bringing this to our attention. We hope to hear from you soon. All the best, Jim Ellis Buick GMC Mall of Georgia (770) 872-0884

November 28, 2024

Loved my salesman Mr Reyes he was so thorough and made it a very nice experience! I will recommend him to any of my friends looking to buy a car! More

by HEIDANN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Reyes
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Dec 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2024

Brandon is always so friendly and gets things handled very efficiently. They also do a great job on my truck. More

by hailesgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

November 27, 2024

Great and fast service. Very friendly and knowledgeable service advisor. Video status of vehicle was awesome More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 29, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

November 24, 2024

Courteous people, clean showroom with customer waiting with beverages. Work completed on time. Car protected from getting dirty. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wellborn
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Nov 28, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 23, 2024

Good service. Very convenient and efficient. Made it easy and will use them again. Thank you More

by BRYAN.GORMAN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

November 23, 2024

Friendly service, very knowledgeable and attentative. Will ask for her again on my next visit More

by JEFFAMORRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2024

Great knowledge, efficient with my time, service center is amazing. I would recommend them to everyone! More

by kurtarseneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

November 21, 2024

Service here was nothing short of amazing. I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They More

by DIXIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim South
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rina Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2024

Ordered custom truck and it’s awesome took it in for service they were prompt More

by The beast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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