Back

Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,863 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
Contact Dealership

3600 Buford Drive

Buford, GA

30519

Directions

By Type

Showing 3,863 reviews

November 16, 2023

No , I'm to lazy to write fifteen words. Nore do I have the time for it. I don't mind clicking something or checking a box. But nobody has time to "write" a review. More

by LEROYSPECTER6969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

November 15, 2023

This was one of the best, easiest car buying experiences I have ever had. From sales to finance it was a no pressure, easy going experience. You have won my business for many years to come. More

by KGRANT18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken in Finance , Mike Hatcher
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 14, 2023

Great service provider. ..really enjoyed working with Melissa Toole. She was very responsive and kept me informed about my service. More

by bobbytowe9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Toole
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

November 14, 2023

Performed services as discussed and quoted. Completed earlier than expected which was a nice surprise. More

by susang48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us!

November 12, 2023

Great service from sales, sales manager and finance…would go there again if we needed another vehicle… More

by KTBIRD0
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovan in the finance department
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us!

November 11, 2023

It should not take 2 hrs to get a oil change and tire rotation especially if you make me get a appointment More

by wayne.hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 09, 2023

Great customer service who kept me informed throughout the service call. I enjoyed the video summary of the needed repairs. More

by MAXPERFORMANCE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

November 09, 2023

Incredibly helpful, responsive, and friendly team overall. Highly recommend. Ask for Morris when you arrive! More

by Sean D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance team as well!
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

November 08, 2023

Professional, clean, fair deal, friendly. This is a fill-in to complete the fifteen word requirement, which is silly. More

by dscobey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lu
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

November 07, 2023

The dealership is awesome everytime I come in great customer service Wait time is excellent More

by Bevbailey42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we are very happy we could provide you with a positive experience!

...
55
...