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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,863 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,863 reviews
January 17, 2024
This is the 2nd vehicle purchased from Jim Ellis. Sam and Fred are FIRST CLASS!!! Sam and Fred are FIRST CLASS!!! More
by MARKPALLOTTA
Verified Customer
January 17, 2024
Their service department is a joke. I took my car in for a sunroof fix on my 2022 Yukon xl. I picked it up and it didn’t work. They had it for 2 days. Then I had to bring it back as the I took my car in for a sunroof fix on my 2022 Yukon xl. I picked it up and it didn’t work. They had it for 2 days. Then I had to bring it back as they couldn’t get the part timely. More
by Jessica
January 17, 2024
Hands down the best dealership in Georgia. Great customer service and always willing to help Great customer service and always willing to help More
by CMOORER6
January 17, 2024
The people at the dealership are very polite and helpful. Happy New Year to all helpful. Happy New Year to all More
by Nancy
Employees Worked With
January 17, 2024
I was disappointed in the rental car provided by Hertz. I realize that this operation is not under the control of Jim Ellis however, it should have been checked out in advance, and there should be clear ex I realize that this operation is not under the control of Jim Ellis however, it should have been checked out in advance, and there should be clear expectations as to the quality. Carr and Ellis customer is to receive. if nothing else it should be clean More
by HARDYJOHNSON
January 17, 2024
I scheduled an appointment for a routine oil change and tire rotation. Despite having an appointment I waited for more than two and a half hours for my service to be completed. tire rotation. Despite having an appointment I waited for more than two and a half hours for my service to be completed. More
by JBSISSO
Employees Worked With
Unsure
January 17, 2024
They have been very good to me and helped me with my car problems several times. problems several times. More
by CCSTRAW
January 17, 2024
Easy in and easy out. Keeps me informed as I await servicing my vehicle. Comfortable waiting area too. Keeps me informed as I await servicing my vehicle. Comfortable waiting area too. More
by Jayne S Osburn
January 17, 2024
It is easy to schedule service and my car is ready when I pick it up out front . pick it up out front . More
by SLEE7899
Employees Worked With
January 17, 2024
My experience was pleasant and the wait was not real long . The employees were very nice . The employees were very nice More
by DREW123464
Employees Worked With
