Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Mall of GA
Buford, GA
3,863 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,863 reviews
Verified Customer
January 27, 2024
I understand that you (as a business) need to make money to continue to operate, but your fees are laughable. I feel bad for people that need to rely on your service department for maintenance. to continue to operate, but your fees are laughable. I feel bad for people that need to rely on your service department for maintenance. More
by MRSWRAIGHT
Employees Worked With
Melissa
January 26, 2024
I LOVE coming to this location! ! I lived in Buford when I began coming and have since moved further away. The timeliness, friendliness, honesty, and technology forward experience ha ! I lived in Buford when I began coming and have since moved further away. The timeliness, friendliness, honesty, and technology forward experience has made me a forever customer - I will continue to drive past other GMC dealers to come here. Also this my second time working with Melissa and she's equal amazing the second time around. It's hard to find a biz and agents that you trust to advise you about your vehicle and not take advantage. More
by G. Harris
Employees Worked With
Melissa Toole
January 26, 2024
Outstanding! This was a wonderful experience and I would highly recommend Richard and the Jim Ellis Team! This was a wonderful experience and I would highly recommend Richard and the Jim Ellis Team! More
by leslie_newberry
January 26, 2024
Service was awesome as usual. Great location, great employees. The service manager always make sure all customers are satisfied with the service done. Great location, great employees. The service manager always make sure all customers are satisfied with the service done. More
by atldragon12
January 26, 2024
Bad communication after they have your vehicle. And if you have a warranty issue this is definitely not the place for that. So sad that I have 8 GM vehicles and have drive 30 minutes away for good And if you have a warranty issue this is definitely not the place for that. So sad that I have 8 GM vehicles and have drive 30 minutes away for good honest service when this place is 5 minutes from me. More
by JG
Employees Worked With
January 25, 2024
She's the best experience to date Melissa went over and beyond with in customer service and making sure everything was done before I picked up my car. She dealt with my insurance company and made sure item beyond with in customer service and making sure everything was done before I picked up my car. She dealt with my insurance company and made sure items were covered before The mechanic started their work. I'd rate her a perfect score of 10 if I could. GIVE HER A RAISE! ?? More
by KBOISSIERE
Employees Worked With
Melissa
Give her a raise!!!!
