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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,863 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,863 reviews
February 01, 2024
Love the dealership. This was my first time with service and it was was awkward. It took too long for the Ed to acknowledge us for checking in. At the end of the service This was my first time with service and it was was awkward. It took too long for the Ed to acknowledge us for checking in. At the end of the service cost, Ed was more cordial. More
by camiodom2
Verified Customer
January 30, 2024
James was very attentive and addressed all of my concerns that I brought my vehicle to the dealership to correct that I brought my vehicle to the dealership to correct More
by abdb93
January 30, 2024
I had my truck there 2 times for warning lights and we still haven't figured out how to fix it .... I don't think the service technician spent enough time on it to fix it... later that evening I had the s still haven't figured out how to fix it .... I don't think the service technician spent enough time on it to fix it... later that evening I had the same problem with the alarms/ warnings that was not diagnosed.... I like the dealership.... bought my wife a car there... service department I am little disappointed with. More
by Rick2216
Employees Worked With
Melissa
January 29, 2024
Was responsive through chat, and notified me of pertinent details regarding the truck I purchased details regarding the truck I purchased More
by BRANDON.GERMAN711
January 28, 2024
My visit was warm and welcoming. It was my first service visit for my new car, and everyone was so friendly and professional. It was my first service visit for my new car, and everyone was so friendly and professional. More
by Nic.anna.ole1983@gmail.com
January 28, 2024
I explained to Ed that I love to bring my truck back to GMC for servicing, but that I was not able to wait three hours for an oil change and that this visit would in fact determine whether I came back or t GMC for servicing, but that I was not able to wait three hours for an oil change and that this visit would in fact determine whether I came back or took my truck somewhere else for service. I explained to Ed That I was not able to Miss three paid hours from work to have my oil changed plus pay over $100 for an oil change. Ed made sure I got right in at 7:30 for my appointment and my truck was ready by 8:35. Kudos to Ed for speeding up the process. More
by KARL.LIEBENGOOD
January 28, 2024
The dealership did a great job. There was no pressure for the purchase and they helped out a lot from sales to finance. There was no pressure for the purchase and they helped out a lot from sales to finance. More
by Lashanda_lathan
