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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
3,863 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,863 reviews

February 09, 2024

Very friendly and finished on time. He was very nice and explained everything to me. More

by Kelly
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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Feb 17, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

February 09, 2024

Great Great fast service and the try to solve the issue Tom and Nick Rose are doing a great job everytime I come in Tk you More

by corbiel73
Recommend Dealer
Yes
Employees Worked With
Tom
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Feb 17, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your feedback! We hope you have a great day!

February 09, 2024

Great experience. Great experience and very well organized a pleasure to do business with. Great experience and very well organized a pleasure to do business with GMC More

by jbap1.@aol.com
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Report | Print
Feb 16, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

February 08, 2024

It was good, they kept me informed on the progress of the service. They're efficient. More

by RGCENT8
Recommend Dealer
Yes
Employees Worked With
Melissa Toole
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 08, 2024

Took almost 3 hours for oil change with apt. Other than that the service was good More

by david@boscias.com
Recommend Dealer
No
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Feb 16, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

February 07, 2024

Professional. Efficient. Timely. Extremely knowledgeable. Cares about customer. Brings to my attention all concerns that could potentially negatively impact my veh More

by BRGS16
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Report | Print
Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

February 07, 2024

Everyone was kind and helpful. Even when I had already been waited on staff asked for they could help or get me anything. More

by Kemp1718
Recommend Dealer
Yes
Employees Worked With
Melissa
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Feb 17, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 06, 2024

The dealership is inviting and the some of the employees are very friendly and welcoming. More

by MARSHAMM
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Report | Print
Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

February 06, 2024

This was one visit to the service center that went smoothly. Melissa was very thorough and very attentive and very accommodating. I do believe I overpaid for the service, but that is the norm at deale More

by JLKDRB
Recommend Dealer
Yes
Employees Worked With
Melissa
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team.

February 04, 2024

Excellent customer service She is very kind, I would recommend her 100,% Friendly, and she always respond all my questions. More

by LYZBETC
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

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