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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,863 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,863 reviews
February 16, 2024
2 hours for an oil change only seems very long. Double what it has been in the past. Double what it has been in the past. More
by iwanttodeal
Verified Customer
February 15, 2024
This is my 3rd car purchase and always great service. Will be going back for my final car in about 3 years. Will be going back for my final car in about 3 years. More
by FULLER.RD123
February 14, 2024
It was fine. Have to go back because the part needed for the repair was not in stock Have to go back because the part needed for the repair was not in stock More
by SKTHOMAS01
February 13, 2024
Easy and convenient Seemed very knowledgeable and helpful. Thanks Thanks for your help and I will be back helpful. Thanks Thanks for your help and I will be back More
by Lanewooten
February 10, 2024
Melissa was extremely excellent, Curtis, kind and very professional. Great customer service I would say that she is a great asset for the service department. professional. Great customer service I would say that she is a great asset for the service department. More
by lou72ludy
Employees Worked With
Melissa
February 10, 2024
Richard was very friendly and helpful. He made me feel welcome, which was the main reason I came by that day. When Richard could not make the day I was coming by, he gave me to Mike Hatche He made me feel welcome, which was the main reason I came by that day. When Richard could not make the day I was coming by, he gave me to Mike Hatcher, who was just as friendly and helpful. Ken was friendly and patience as he explained what was going on in different areas of the process. More
by TURNERANGELS
Employees Worked With
Richard Nourie, Mike Hatcher, and Ken( in Finance)
