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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,862 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,862 reviews
March 18, 2024
Dealer services are what I would expect, nothing above or beyond. Ed has been very communicative. He and the Jim Ellis network have no control over GM issues, which I'm very disappointed in. beyond. Ed has been very communicative. He and the Jim Ellis network have no control over GM issues, which I'm very disappointed in. More
by Jpharrin59
March 14, 2024
Excellent experience, no pressure sale and willing to negotiate price. Would recommend Jim Ellis to others. negotiate price. Would recommend Jim Ellis to others. More
by JDARNETTE
Verified CustomerMarch 14, 2024
I've been coming here a while and I'm pleased with the service. The staff keep me updated and always ask if I want certain work done to the vehicle that may be due service. The staff keep me updated and always ask if I want certain work done to the vehicle that may be due More
by CARLATCOPELAND
March 09, 2024
very nice no pressure very pleasant dealing with Freed he was very helpful in our discussion. was very helpful in our discussion. More
by JAMES.KERNS1965
March 07, 2024
I had important plans the afternoon I bought my car. Craig and the finance manager were helpful and professional while respecting my tight schedule. They me leave with the car I wanted and make it to my Craig and the finance manager were helpful and professional while respecting my tight schedule. They me leave with the car I wanted and make it to my appointment! More
by chrisdhiggins
March 04, 2024
Came to see a few trucks, Lou came to see me in parking lot. Wasn't pushy at all. Looked around and told him I would be back. Came back and walked out with new truck ... lot. Wasn't pushy at all. Looked around and told him I would be back. Came back and walked out with new truck ... More
by MARTY35
March 03, 2024
Much attention to was given to details of my car given that it was a 2007. I had a recall on my truck and needed a replacement. I am a mechanic myself and was very specific about my car and they paid clos that it was a 2007. I had a recall on my truck and needed a replacement. I am a mechanic myself and was very specific about my car and they paid close attention to satisfy all my requests! More
by MASHA4400
Employees Worked With
March 01, 2024
I damaged my bumper due to recall for the lack of better terms and they said that they will not be responsible for repairs terms and they said that they will not be responsible for repairs More
by gaskew2011
March 01, 2024
Top notch All persons encountered were very professional. Would go back and also would refer others Would go back and also would refer others More
by DASOLEDAD
