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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
3,890 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,890 reviews

August 04, 2024

Good customer service would have liked to have recall work done but delayed because of part's. More

by gregory.scott1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

August 03, 2024

My only complaint with David is that he showed me nothing about the truck. He should show buyers about the truck and all the controls and what each does. Other than that, all was good. More

by johnwstephens60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrella
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 03, 2024

Only person I’ll buy trucks from. Prompt Professional Honest Always makes it a great experience and keeps us coming back. More

by KGOLDBERG2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Rudow, Brett Rudow
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Aug 09, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 01, 2024

Ed Barnes was one of the best GMC reps in my 60 years of buying GMC! More

by Jem1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

Aug 09, 2024 -

Jem1945 responded

Maintain this high level of service and the GMC clients will support you! Thanks Ed Barnes for top rated customer service !

August 01, 2024

We had a very pleasant experience making our purchase, considering that both my wife and I would rather get poked in the eye with a sharp stick than car shop. More

by Fritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

August 01, 2024

I purchase my 2021 GMC Terrain from Jim Ellis on April 2 of this year. I love it. I brought it in for an oil change and was treated professionally. I will be bringing it back. More

by DWOOD5550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hatcher
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Aug 09, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

July 31, 2024

Tom was very helpful and a very nice guy! Made sure car service was done as fast as he could! More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

July 24, 2024

Lou and Sami were great I really appreciated all the effort that went into making me happy and comfortable with my purchase. I would highly recommend Jim Ellis to my friends and family. More

by johnkendig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Lamothe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

July 06, 2024

Everyone was very nice and efficient. We love GMC of Buford. I will definitely recommend to everyone. More

by DCAROLUS1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Atuegwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hatcher
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Jul 10, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

July 05, 2024

I always receive excellent service from your honest and friendly service reps. It makes getting my car serviced a more pleasant experience. More

by MCRichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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